Airtel Prepaid Service Rajasthan — Unauthorised activation of VAS & balance deduction

Airtel Prepaid Service Rajasthan — Unauthorised activation of VAS & balance deduction

R Ramgopal Rajpurohit from Gurgaon, Haryana Oct 21, 2012

i have rajasthan sim card no. [protected] of airtel now i am in baroda & they have started unauthorizly two services simultaneously causing Rs 2/day loss. it is the case from three month. i m calling customer care but they r saying that i have to call airtel rajasthan to deactivate the service. on calling airtel rajasthan they saying to enter mobile no. than enter mobile password... just for looting money deducted twice 3-3 RS. still no reply. now i want my money back otherwise i will sue airtel for such nuesance i will definitely port my number with such irresponsible service. Was this information helpful? No (0) Yes (0)

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Airtel Customer Care

from Mumbai, Maharashtra

Oct 22, 2012

Verified Support

Namaste Mr.Rajpurohit,

This is to inform you that your concern listed on 21 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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