Monginis Cake — Odor Smell from Kitkat Almond Pastry

Address: 1/2, Swamibapa Smruti Mandir Rd, anand tenament, Ghodasar, Ahmedabad, Gujarat 380043

Hello, Varun Sonavane here we have bought Kitkat Almond Pastry on 8th September around 6:30 pm costed 140 rps (70rps/piece) from Monginis Cake Shop which is situated at 1/2, Swamibapa Smruti Mandir Rd, anand tenament, Ghodasar, Ahmedabad, Gujarat 380043.

So as soon we opened the box of the cake and ate all my family members including me had odor Smell coming from that KitKat Pastry and we were not able to eat that pastry after that.

We immediately went to that shop and told that shop owner of Monginis cake about this odor Smell. We didn't ask for any refund we just said check this pastry and replace this pastry with another pieces. He directly denied and said he will not replace it and was not speaking in proper manner.

Then we didn't wasted much time and kept that pastry in that shop only and came home. Still that owner didn't responded properly.

So we thought we should highlight this issue in consumer forum about this Monginis Shop. Our intention was not to take any refund but just exchange of pieces and let him know which quality of Pastry he is serving to customers.

It would be good if some one take this issue at high priority and take appropriate action against that Monginis Shop owner.

We are attaching the Photo of KitKat Almond Pastry which we bought.

We hope we will get some Swift resolution for this issue.

Thank you !