Monte Carlo Fashions — Refund issue against returned order
V
vnk.goyal
Mar 3, 2023
I ordered 3 cardigans on 9th Jan 2023 and delivered on 11th Jan 2023. I raised a return request of 2 cardigans on 15th Jan 2023. Return was picked up on 27th Jan 2023 (Return delivery status also attached in attachment) and they received the product on 1st Feb 2023. I received an email from Sarveen Kaur on 6th Feb 2023 and I replied on the same day. After reply, I am not getting any update from their end. I am not getting any update on this. I have called customer care number of times but no one is picking the call. Customer care numbers are Numbers are [protected], [protected] &[protected]. Total refund of both products is Rs. 2, 527.50/- For reference I am also attaching screenshot of the order. I request you take the necessary action against Monte Carlo and refund my amount.
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