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MoolChand Hospital Complaints & Reviews

www.moolchandhealthcare.com

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Updated: Sep 23, 2023

Complaints 36

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2

Unresolved

34

Bad 😕 It seems that MoolChand Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Refund of extra amount

Unprofessional and Irresponsible Moolchand 15th Aug 09

Most useful reviews

dr. shashi bala (ayurvedic department)

Complaint about Dr. Rajeev Shandil - Gastroenterology Department

problem from the delivery:-will sucide if the problem will not resolve as iam on high pain

MoolChand Hospital reviews & complaints(36)

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I am a dgehs card holder...I went to moolchand emergency for x-ray as my ankle got twisted (15)09/23)...but they didn't charge me according to the dghes rate list...I have checked prices in the dghes ratelist...they charged me 2400/-
980/-emergency
150/-registration
350/-consultation
920/- x-ray
They did not even give me the film of the x-ray...they asked for extra charges for that...this discripancy must...

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Hello,

I have a complaint against Dr. Pawan Kumar Mangla, who was treating my father in the ICU from May 3rd to May 7th, 2023. My father died on May 7th due to the negligence of the doctor who was relaxed and did not provide proper treatment to increase the cardiac Ejection Fraction.

1. My father was on the ventilator due to pneumonia and after my constant discussion with him, he started steroids along with...

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My mom was operated and got her hip replaced. The surgery was planned for both the hips, however, the doctor suggested to go for one at this time and other will performed later. There was a huge communication gap as the hospital staff came to prepare her for the second surgery. The discharge was scheduled on 25/Dec and it was communicated that due to the lean staffing on Christmas it will be done the next day. The next day we were all ready...

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There is no priority for wheelchair and senior ceitizen patient.timing of lab test is 9am but staff came late by 10 mins and I had requested to Anmol Saini for patient is in wheel chair and she have a problem in her spinal cord, diabetic and can't fast long time.Anmol told me wait for 5 mins, after waiting of 40 mins and only 2-3 patient are left then he ask to test and finally my billing process is done.again we are waiting for test same...

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I have visited to hospital after calling the echo department and confirming the time, they said doppler test can be done by 3pm, we have reached on time, they have made the receipt for the same and said it will happen at 4:30, we can't wait for so long so u can refund the amount, we will come later, so the lady on reception being so rude said refund wefund nahi hoga, jao yaha se, this isn't a way to talk to anybody....

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Address: Lajpat najar delhi

The patient was admitted in the month of April and now it's June and still I haven't received my refund amount of admission also the mediclaim company has already paid the amount too I am highly disappointed with this behavior
Kindly resolve my issue asap otherwise I will be further proceeding to consumer court for the same...

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Hi
My grandfather, Sri Ram Niwas Sharma is a DGHS pensioner and is on panel.
I took my grandmother to Moolchand Hospital on 29 December 2021. She was advised admission in emergency because of high blood sugar level. When shifting to the ward from emergency department, the management asked for INR 5000 to be deposited as charges for cotton and other things. When he got 5000 from home, they asked for 10, 000.

As...

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Address: 79 NEW ARYA NAGAR HAPUR

Dear Team

Please note I have admitted my sister in Moolchand Hospital Lajpat Nagar on 10/10/2021 and got discharged 12/10/2021. This Is matter where Hospital has overcharged (robbed) for the services.

1. Glucose test by Glucometer (attachment 2 of 4 ) in emergency services you have charged INR 100 for testing and once you shifted the patient in ward price of the service got increase by INR 200 (attachment 3 of...

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Address: Lajpat Nagar III New Delhi New Delhi District Delhi India - 110024

My brother was admitted in Moolchand hospital from last 3 days. There was no proper service provided to the patient at all. We took discharge from there yesterday only but during discharge when i checked the bill at home i noticed that he they have done a lots of mistake in bill.. they have added ao many things cost like needles, gloves, masks, etc which was not provided to us at all. Plus they have mentioned a cost of around 11100 in the...

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Dear sir/Madam,
I took my second covid shot by drive-in at Moolchand hospital on the 6th of June 2021.

My UHID no is[protected]

My Name is Dr. Rakesh Kumar.
It seems that my Mobile number is wrongly registered or updated in your database.

Kindly rectify the problem
My Mobile number is [protected]

with kind regards
Rakesh...

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I am Dr. Pratibha Dwivedi. Today (19th June 2021, around13:00) I visited gastroenterology department at MoolChand hospital and Dr. Rajeev Shandil was assigned to me.
This complaint is regarding Dr. Rajeev Shandil's serious bullying for my skin condition, creating trauma to me by shouting on me without any reason and thereafter cursing me that I can't be cured. What kind of behavior is this? Certainly, this attitude is not acceptable...

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My patient is admitted in your hospital and he is in park inn hotel occupied by you for covid patient . I would like to inform you about the caretaker at this place and what food is provided by them to patients where he is infected with sars cov 2 and fighting for a single breath . The caretaker there don't know which medicines should be given to patient they are just giving them by counting, no matter whether 2 same tablets are given to...

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Visites Moolchand hospital on 17/11 night and blood samples were taken by hospital staff for multiple tests without our consent. This seemed to be an act of making more money from patients coming into the hospital with a trust on Moolchand. Requesting you to look into this and take the appropriate action....

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Address: Lala Lajpat Rai Marg, Near Moolchand Metro Station, Block M, Lajpat Nagar III, Lajpat Nagar, New Delhi, Delhi 110024

Your billing staff works very slow and talks rudely as well, please do something regarding this. They take an eternity to make one bill for OPD. Please tell them to work a little faster....

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Recently my operation done by moolchand hospital lajpath nagar delhi but the accountant pradeep kumar not giving responce many time whenever we want to get details about billing and he says i m not responsable for this... From last 4 days i call him to provide billing details and he do lots of mistake in bill... My remaining money detail which he send to govt account he doesn't send any details and talking dudly plz get some action on it...

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Address: E88 Kirti Nagar...New Delhi(9868111127)

Greetings of the day respected sir/mam... It is humbly requested that my parents (Sh ashok kumar chadha & smt swaran chadha) got admitted in covid 19 ward of moolchand hospital (New delhi)... On 02/06/2020 but i’m really really sorry to say that patients are being given pathetic food which has a patli (Thin) dal, pattagobhi sabji & roti like a government hospital. No bed tea.. Poor quality tea, with negligible milk in it, was served in...

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Address: New Delhi, Delhi, 110049

I am himanshu, my uhid is[protected]. Consulted dr. Harsh kapoor after making a payment of 1100/-on 24.02.2020. Bill no. Is op10-20/155967.
Dr. Advised me for endoscopy, fibroscan and several other blood tests. Since my health facilities covered under dgehs, when i showed my dgehs card while making payment of these test, they told me that if you avail dgehs facilites you will not be allowed the consultation of dr. Kapoor. I made a telephonic...

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My father has an angiography done on 19th feb'20. The doctor told that everything is included in package of rs 20000. But during discharge they asked for 3500 more. When i checked the bill that 3500 is of needles, gloves, patients suit, ecg etc.. We get this verified with doctor he said that billing team has added this wrongly as everything is included in package.
We approached billing head mr. Pradeep he said yes it is added wrongly...

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Address: Moolchand hospital, New Delhi, Delhi

I am a patient of dr. Shashi bala and give 700 rupees consultation charges after 10 as before 10 the charges of patients is 200 rupees as i was unable to give private charges so i came early and give 200 rupees but when i show her the slip she gets angry and behes karne lage ke chalaakee kee he tumne but i said it to her ke mai afford nahee kar sakti isiliye me before 10 aai but she said paise nee he to govt. Me jaao..

She...

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Address: Lajpat nagar, New Delhi, Delhi, 110024

As requested by my tpa, i request moolchand hospital for a clarification letter on moolchand letterhead for discrepancy in discharge date and billing date.
I visited more than 10 times and after multiple follow up i didn't got letter. I got reason that because i was given discount, moolchand can't give me clarification letter. Apart from this multiple document of hospitalization (Bill, discharge summary) is having discrepancy....

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