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Motorola Mobility Complaints & Reviews

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Updated: Sep 12, 2024
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Motorola Mobility reviews & complaints page 13

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D
deepakupadhyay007
from Shimla, Himachal Pradesh
Nov 1, 2017
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motorola phone

Address: 249407
Website: mobilesupport.lenovo.com/us/en/contactus

First you have provided me wrong information about the service center in shimla. Second your service center in shimla refused to repair my phone free of cost. My experience with this company is very bad now i will take the help of social media spreading what has happened with me i am feeling cheated and fooled by this company. My mobile number is [protected]....
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adith_9009
from Mumbai, Maharashtra
Nov 1, 2017
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service center issue

Respected sir/madam

I aditya rawat have one of your moto g4 plus mobile in which i recently faced charging issue as it was covered in warranty i took it to moto service center i. E near mdda complex dehradun they kept my phone for 12-15 days and dint provided me with a spare phone to use. All that went well as i received my phone finally after 12 days but i realized that my phone started having other problems within days likebr...
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Syed Ayub
Nov 1, 2017
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camera dust in moto g5s plus

Hello

Dear sir

I purchased motorola moto g5s plus on 27/9/2017 at amazon india invoice no - bomi-16000 sold by darshita aashiyana pvt ltd bhiwandi maharashtra,
I work in muscat and i moved on 25/10/17, after few days o[censored]sage i found dust inside the camera lens, i am totally disappointed and facing so much mental stress, always i loved motorola mobiles and i was proudly displaying before my family and...
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Aryan Katiyar
from Kanpur, Uttar Pradesh
Oct 27, 2017
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product defective

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a motorola mobile from amazon and with in 7 month i visited service center 10 time and now they people not provide me replacement neither they ready to assist you and there customer service people behave in bad way
Service center add noida sector 2 and service center people delete all data related my mobile like job sheet
Mobile owner name shreya katiyar
Mobile model motorola g4 plus...
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Vivek9044
from Vasai-Virar, Maharashtra
Oct 27, 2017
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moto z play warranty for water damage

Address: Pune, Maharashtra

My phone got switched of due to water damage. Company is claiming that phone is water rasistant and they are not giving warranty on that. Service of motorola is very bad. I went to service center and afer waiting for aprox 5 hrs they took my phone and said that your motherboard got dameged so for repairing it you have to pay aprox rs. 22000. How stupit it is. Very bad experience i will suggest others to go for samsung or apple. Because first...
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itsashu
from Ranchi, Jharkhand
Oct 25, 2017
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lenovo motorola mobile : moto g4 plus

Address: Bangalore, Karnataka, 560037
Website: Motorola Service Center

I bought a Lenovo Motorola Moto G4 Plus and had to give it to service center

Issue was battery drainage and overheating by not more than 9 month o[censored]sage of my MOTOROLA MOTO G4 PLUS
(i also had a charger issue earlier for which i had to go to service center within 4 months of buying).

1. they changed my screen without asking me with battery.

2. they replaced it with a faulty or old screen (i checked...
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amitsn004
from Delhi, Delhi
Oct 25, 2017
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moto g4 plus repair

Address: 110045

I did bought moto g4 plus aug 2016 amount 14999. From amazon.in. Now that phone battery charging jack is not working. That jack has a problem. I visit motorola service center at janakpuri branch. They said" you have to pay 7500 to repair this jack. Saying the motherboard also will change but my phone is completely okay. I think that intent is wrong. Please take strict actions. I am happy to repair my phone outside local repair store. But...
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viplov21
from Gurgaon, Haryana
Oct 25, 2017
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aux doesn't work properly with aux cable in motorola e3 power mobile

Address: Faridabad, Haryana, 121005

When i connect my phone through aux cable the media player or video player get paused again and again. So, it plays then it stops then i play it again then it plays but again stops. It happens every time and irritates. I am unable to play music or videos using aux cable. This happens not only in car stereo but also happens with music system. This is strange that earphones work fine but aux cable doesn't work.

I have checked...
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Sidharth Pk
from Bengaluru, Karnataka
Oct 24, 2017
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rude employees and delayed service

Address: Kozhikode, Kerala, 673101

I submitted my sister's moto g4 plus regarding a charging issue. They said they'd call back with the details once they check it. They didn't call even after weeks. So i contacted them and inquired the status. They didn't even order the spare for repair.

They kept the phone for several weeks there and didn't intimate me with the details. They could have either contacted me and tell the reason for the delay or an alternative...
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Sagar_Prajapat
from Nagram, Uttar Pradesh
Oct 24, 2017
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screen touch not working

Address: 313001

I have motog4+. Its touch not working and i went to service center he talking for 7500/- for screen replacement, while my phone under guarantee period. Now on my screen white and black lines are coming and cant use my phone.

There are one inches parallel line in my right side on screen. Now there are vertical white lines on my screen. What should i do for screen replacement or for repairing???...
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Ajith Satheesh
from Bidar, Karnataka
Oct 24, 2017
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moto g4 plus auto switch off

Address: Thiruvananthapuram, Kerala, 695008
Website: supportforums@motorola.com

I bibin e. S from kerala. I purchased a phone from amazon online in january 2017, moto g4 plus. With in a month phone started showing complaint. I take it to official moto service center they take it for 3-4 weeks, and again in 2-3 day phone got complaint. From february to last month sep. 2017 i take it to service center. I email a complaint to moto ltd. Also. I have all document of phone. Now phone is automatic switch off. My email id is...
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Sachin@nitie
from Mumbai, Maharashtra
Oct 24, 2017
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motorola g5 plus... service center kills the value

Address: Thane, Maharashtra, 400078

The display screen was broken and then the same was submitted to motorola service center at address: shop no. F-11, first floor, eternity commercial complex, lbs road, teen haath naka, thane west, mumbai, maharashtra 400604 with the work order number: mot/ete02/ci/9/17/0001607 dated 20th sept. 2017
I was told (Orally) that the mobile phone after paid repair would be given back to me within one week.
I am a government employee...
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Rohinip
from Mumbai, Maharashtra
Oct 23, 2017
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complaint about service center:pts-289-technotronics technologies

Address: Thane, Maharashtra

I have given mobile on 12/10/2017. They told me to collect my phone on 7th day. But when i went on 18th, they told to come after 2 days. Now when i made a call, they told it's not ready, it will take time. Same mobile given on july was taken more than one month for service.
I gave one more mobile on 18th oct, token no. 28. Now they are asking me imei no....
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Harshil Dhariwal
from Delhi, Delhi
Oct 23, 2017
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incompetent service centers

I own a moto x play device.

I unlocked this device's bootloader couple of years ago.

Recently i received ota update notifications from motorola as i was on stock firmware. On updating the phone is bricked.

When i went to the service centre the guys where not able to understand the difference between rooted device and unlocked bootloader.

Moreover they didn't even understand the problem...
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OP Kapoor
from Jalandhar, Punjab
Oct 23, 2017
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mobile jeck problem

I want my phone updated and jeck replace of my phone due to not charging phone invoice no. Is f0yq[protected] dt.[protected]. Handsets/ vq70403 / motorola ["[protected]", [protected]"] immidiately. But the service centre regret to do this"ludhiana service center near model town". They demand 1500 for this servce. The phone is under waranty....
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lalit11084
from Mainpuri, Uttar Pradesh
Oct 21, 2017
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poor service provided by motorola service center

Address: Nainital, Uttarakhand, 263139
Website: www.motorola.in/home

I have given my moto x play mobile having serial no [protected] to motorola service center haldwani nainital uttarakhand on[protected]. My mobile back camera was not taking pictures thats why i have given my mobile for repairing but now they are telling that mobile is not switching on. Now they are telling me that your mobile's pcb has been damaged and other things damages by water. So please resolve my problem.[protected]...
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Jobi Vijay
from Tezpur, Assam
Oct 20, 2017
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moto g5s plus

Address: Chennai, Tamil Nadu, 600020

Greetings!!!

I got a new moto g 5s plus from amazon which costed rs. 15999. I have rarely used the mobile. On 9th october i had put my mobile for charging. Initially my mobile was getting charged suddenly i noticed the mobile was not getting charged. I changed my mobile to different points and checked but didn't work. The mobile was working fine. Finally on 10th october since my mobile charge got drained my mobile was switched...
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শেখর কুমার ব্যানার্জি
from Kolkata, West Bengal
Oct 18, 2017
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on off issue

Address: 713331

It was about 4 months my new Motorola G5 plus was working well I'm fine but it was as usual I charge my phone at night for an hour it got fully charged till hundred percent and I kept it for her side. When I wake up in the morning I was watching that from my phone from the navigation bar blue white and grey lines are running throughout the display and it automatically turned off. My head was freaking out that how it can be possible it's just...
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dewangan.umesh11
from Mumbai, Maharashtra
Oct 18, 2017
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moto g5 plus microphone not working properly

Address: 560077
Website: www.motorola.in

I bought my mobile on last week of july 2017 and from then i am continuously facing problem with my phone's microphone. Its not working properly, the other party is unable to hear my voice loud and clear. I have gone through so many queries in lenovo forum but no one gives satisfactory answer whether the software has problem or hardware. Motorola team please respond to my complain what i have to do to get it resolve as i am motorola fan and...
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Nikunj Bhargav
Oct 17, 2017
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damaged earphone

Address: 380009
Website: motorola_india@mailwc.custhelp.com

I bought Moto g5 plus from flipkart. The cover of mic was loose and it falls Everytime so I contacted Flipkart they told me to show earphone to customer service center of Motorola which I did but person in service center fixed it with feviquick without making any jobsheet card so I was angry because customer service center will get excuse that now
it will not count in warranty and he said same thing he said this is damage pc so can't...
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