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Coolpad India Complaints & Reviews

www.coolpadindia.com
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Updated: Sep 4, 2022
Complaints 507
Resolved
21
Unresolved
486
Bad 😕 It seems that Coolpad India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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4
software update
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mobile ke fingerprint sensor ke sambandh me

Coolpad India reviews & complaints(507)

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U
Utsav Kumar golu
from Begusarai, Bihar
Sep 4, 2022
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Coolpad cool 5 mobile

I want new update of my coolpad cool 5 mobile please sent that updates. Last 3 years it shows that it is officially updated...
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S
SharadSharad
Aug 23, 2022
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Cool 1 - horizontal lines running across the screen

There are these black lines running horizontal to my phone screen from few days. I've tried reboot, power off/ on but it's not getting any better. Please help....
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A
Anirudh Ramanujam
Jan 21, 2022
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Phone heating, can't update apps

I purchased coolpad8298-100, . Model mobile last year, from the beginning it's heating, both battery n back camera, I can't able to talk a single video call, phone will off, now I can't able to update coolpad apps. And cool store is force stopping. Even I can't open Amazon app. Please tell me the remedy....
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B
Bhagwan Singh meena
from Karauli, Rajasthan village reethouli, Rajasthan
Oct 11, 2021
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Voice Mic mistake

Address: Rajasthan,karauli,village reetholi,near bus stand

Please warranty claim...
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A
Abhutla
Jul 26, 2021
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Mobile Charge c pin belt is problem

Address: Meghanivas.Dhrobana.370510

Belt problem no charge bettery. Selfie camera problem.finger problem....
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R
Rishabh ji 17
Jun 26, 2021
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Fingerprint print sensor and camera is not working

Address: Chhivlaha fatehpur up

Sir I perchese cool paid coolline 3gb set in janurry2021 sir after4mont divice camra and fingerprint scanner not working sir plse cheng my divice...
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P
pichukoo
Mar 25, 2021
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Coolpad note 5 update

Please provide Coolpad note 5 update .No update of software since launching of this model.Market value is gone due to this .Many people are not buying this company phones due to this problem o[censored]pdate....
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S
Sachinmhatre.85
Dec 17, 2020
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Coolpad cool 6

I purchased a new Coolpad 6 mobile phone through amazon. I ordered it on 18th oct 2020 and got it delivered on 20th oct 2020.
On 9th nov 2020, it completely stopped working and was not getting started. So I went to the Coolpad mobile Service center named Tech Mobile services located at Ghatkopar, Mumbai on 11th nov 2020 and submitted my phone. I'm sure it was a manufacturing defect and needed to be claimed under warranty. i was in...
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T
Teach InFo
from Powai, Maharashtra
Oct 28, 2020
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About camera

I have a coolpad cool 3 I am buying from Flipkart and know under the warranty
Camera was fully blurred vision...
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T
Talgach
Oct 18, 2020
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Coolpas cool play 6 ( I cannot find any exchange option of my cool play6)

Address: Bandha Card, burdwan, West Bengal

Dear Sir,
I am an user of Coolpad cool play 6, now i want to exchange my phone, but I cannot find any exchange option of cool play 6.
It is very interesting that when I want to exchange with coolpad cool play 6 new version there are no option of exchane.

I will thank full to your company if you suggest me the way of exchange....
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P
Pranav Sikkewal
Jul 2, 2020
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Service centre Bhopal

Address: Bhopal

Service centre bhopal can'tn solve problem and demanding different types of bill firstly i will send invoice after 4 days of submission of invoice bill they again call me and demanding for imei number bill which is provided by amazon but amazon customer care denied and say this type of bill will not send. This is illegal. An imei number is already attached with mobile add mobile box but service centre bhopal demanding for imei number bill...
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J
Jackie Sharma
Jun 30, 2020
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Coolpad cool 3 mobile phone software problem

There is in a software problem like when i touch the required app then another app will open and sometimes speakers also not work properly.
And if i want to low the brightness then some time slide will decrease but brightness will remain same....
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Y
Yogesh Neve
Jun 27, 2020
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Network issue and service not provided free during warranty period

I have purchase coolpad cool 5 mobile in the month of jan 20 from amazon site. After that i face issue of network and handset get extremely heat.
When i approach the service center he will ask to pay the charges and ime no not register on site. So contacted to amazon customer care, but they are not providing support to resolve issue.
As govt court they are just giving dates from last 1 month.
Coolpad india is also not...
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M
mvnaresh9999
Jun 22, 2020
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Mobile not working, no response from customer service

Address: Bangalore

I have purchased Coolpad Cool 3 Plus (Ocean Blue, 3GB RAM, 32GB Storage) mobile in amazon, now it is not working. Mobile not switching ON, SIM slots not working, Signal strength always showing as nill.

Called to customer service no response. No one picking the call.

Called to service centers listed in your site. They told they stopped servicing the mobile.

Mobile in under warranty, trying to contact...
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T
Tarun Dhall
Jun 16, 2020
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am getting problems with my handset

Address: B 9 , 424 ground floor sector 3 rohini delhi 110085 , delhi

I got a coolpad cool 3 plus from amazon in january 2020 where i got 1 year warenty. Now i am getting problems with my handset. It is malfunctioning. Its screen starts blinking and takes 10 -15 minutes to get settled.. My phone is under warenty period so please kindly solve my problem as soon as you can.....
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N
naresh.maddela
from Bengaluru, Karnataka
Jun 8, 2020
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cool pad cool 3 plus - not charging - coolpad team not supporting - mobile is under warranty

Address: bangalore

Coolpad india — coolpad cool 3 plus - not charging - coo lpad team not supporting for this issue, mobile is under warranty.

Called to service centers, they are not responding, cool pad customer care number also not working.

Called to amazon customer care, they are also telling contact cool pad team, they are not responsible for any issue....
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N
naresh.maddela
from Bengaluru, Karnataka
Jun 8, 2020
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coolpad cool 3 plus - not charging - coo lpad team not supporting for this issue, mobile is under warranty

Address: bangalore

Coolpad cool 3 plus - not charging - coo lpad team not supporting for this issue, mobile is under warranty,
Called to service centers, they are not responding, cool pad customer care number also not working....
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M
mahesh.doddi
Jun 4, 2020
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coolpad service center has declined my warranty.

I am user of coolpad note 8 user. My phone suddenly switched off and i have warranty. I went coolpad service center. They have declined my warranty and they said we cant provide warranty for coolpad note 8 and in my district we have only one coolpad service center. Please slove my problem?...
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A
Aprajeeta pandey
Apr 9, 2020
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hanging of phone

Address: VASTU VIHAR, PROJECT - 4, PHASE - 2, STREET - 5, H.NO. - SBW 1 & 2, CHIRA CHAS, BOKARO, JHARKHAND

My phone always hangs from the time when when I have bought it... I have been complaining from the first day but no action has been taken by the company.. Please repair it else I will take some action...
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K
Krishna Baliram Mali
Mar 8, 2020
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refund my money

Address: Pataleshwer nagar, pandharpur, PAROLA, Dist-Jalgaon, Jalgaon, Maharashtra, 425111

If the problem occurs in the phone on the first day, it is returned to the company, not to the phone service center.in my city there is no service center. So i need my money back. I can't go to the service center. So you give me my money back. I don't have a any advice to me by you. My last and final opinion is just i want a my refund nothing else...
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