Muthoot — about auction and cheque could not rcvd

Address: MolarBand New delhi 110044, 110044

Naushad alam
7 sep 2019, 23:04 (5 days ago)
To mails

Respected sir,
I naushad alam husband of bilkish bano want inform u that my wife has taken a gold loan from your muthoot, molarband branch badarpur newdelhi 110044. The loan no is f26611 the amount was sanctioned rs.19627.00
Due to address and financial issues we were unable to get back our gold. One day we went to your muthoot branch to get information the told that your gold loan have been aucted u will get your extra money after auction gold as a cheque. We had given our mobile no. But no any call came. The auction has done in march, 2019. Today is 8/9/2019. Till now i have not rcvd my cheque. We went to muthoot office to know about cheque then they gave one postal no rl[protected]in and told that go to post office and check that where is your cheque. I went to post office to know the status they told that we don't have any record. Now i don't want to go anywhere. I need my cheque with penalty interest. Because i have paid also so many times the penalty interest to muthoot. For 15 days i have paid 3000.00rs extra as a penal interest.5 months have been passed, now muthoot ask with post office that where is my cheque because u will have that receipt which would be given by post office. Please short out this issue as soon as possible and revert me.
With regards /naushad alam
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