Submit a Complaint
Claimed

Muthoot Complaints & Reviews

muthoot.com
1
Updated: Nov 19, 2024
Complaints 528
Resolved
67
Unresolved
461
So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
Muthoot

Recently resolved complaints

View all complaints

Most useful reviews

95
Regarding NOC
19
no objection certificate
12
regarding my experience certificate issuance and diwali bonus contact my 9915721782

Featured stories

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account
Unauthorized gold loan charges

Muthoot reviews & complaints(528)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mokkamuthu
from Madurai, Tamil Nadu
Nov 19, 2024
Report
Copy

Not delivered

Not delivered in viruthunagar

Awb no:[protected]

Muthoot fincorp ltd viruthunagar branch
No 3/166 ground floor ganapathy store, madurai road, opp viruthunagar police station, near velandi vinayagar temple, viruthunagar 626129...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushdhamani1911
Aug 13, 2024
Report
Copy

Need SOA and NOC of personal loan

I have taken a personal loan of Rs. 22000/- from muthoot finance in July 2022 and loan has been closed on Apr 2023. All emi auto debited and timely paymented but muthoot mentioned DPD in my cibil after 6 month and does not closed.

Even not given me NOC and SOA of my personal loan. I have visited RO in jaipur on 15 july 2024 and almost 1 month completed but still they don't provided me LOAN CLOSE DOCUMENTS.

LOAN...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RiteshBotre
Aug 2, 2024
Report
Copy

Dear Team,
i have not taken any loan from Muthoot finance, but in civil it shows a negative account due to an overdue payment of RS 9. and its impact on my cibil score.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajasekar4488@gmail.com
    from Chennai, Tamil Nadu
    Jun 1, 2024
    Report
    Copy

    Two wheeler loan

    My two wheeler loan no 030710.
    Loan applied for amount 65216
    dispersed amount 62748

    They asked me to make an payment to them say that for 65216 loan
    only 60500 will be credited and balance I have to pay.
    Then they asked me to pay 4990.
    I paid the amount.
    Later I came to know that I was cheated.

    I couldn't get any clarification from any one

    My contact details...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    G
    Garima0003
    from Mohali, Punjab
    May 24, 2024
    Report
    Copy

    Address: Kharar Mohali
    Website: Muthoot

    I have done the whole payment now in app it's showing me zero outstanding. I have all the reciepts and acknowledgement from there side. I visited the branch waited for an 2hour no one responding. ALSO NO BRANCH MANAGER IS THERE AND I CAME BACK. I NEED MY GOLD BACK AND M PISSED OFF.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Subham001
      from Bengaluru, Karnataka
      May 21, 2024
      Report
      Copy

      Regarding the difference amount of my PL

      Address: Bengaluru

      I have taken a new PL from muthoot and closed the old one, first of all they interest rate was 17% and after esign and mandate they changed to 18% and again i did, after deduction of all the fees and deduction of my old PL the amount i got is mismatched the difference amount is 7022, neither i got reply for refund of my insurance amount of my old PL and even i didn't received a welcome kit of my new PL, i asked the team many times they said...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      U
      Ufebio
      Apr 15, 2024
      Report
      Copy

      Hello Muthoot,
      I am from Nandyal, I haven’t taken any kind of loan till now but now in my cibil it is showing that I have taken an unsecured loan due to that my cibil score has drastically decreased.
      Please look into it
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shaik yusuf 789
        from Guntur, Andhra Pradesh
        Apr 9, 2024
        Report
        Copy

        rude-unprofessional conduct and disrespectful behavior of branch manager

        Address: S No 11 to 13, 12/25/168, Doctors Plaza, Kothapet Main Road, Kothapet Guntur - 522001 +919289043480

        Greeting for the day!!!

        Dear concern,

        I hope this email finds you well. My name is shaik yusuf, and i am writing to bring to your attention a distressing experience i encountered at your muthoot fincorp branch located in kothapet, guntur (Branch code: f3825) on 07/04/2024.

        On the aforementioned date, i visited the branch to retrieve my gold under the blue super value gold loan scheme, loan no:...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        O
        om65390826
        Nov 27, 2023
        Report
        Copy

        Customer ID -039830000006298 , 3983/MDC/4 Kaushalya Barik

        Dear Concern Team,

        This is regarding the below gold loan, need to raise the query to Muthoot group concern team & RBI team.

        It is whole & sole responsibility of the Muthoot team to inform the customer regarding the maturity & renewal of loan.

        Due to irresponsibility of Muthoot team, today i got a message of late charges of Rs.7454/- as the loan was closed in the month of Oct'2023

        In...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Y
        Yusuf Shariff
        Aug 22, 2023
        Aug 22, 2023
        This thread was updated on Aug 22, 2023
        Report
        Copy

        Incorrect loan account

        A personal loan account named Muthootnan is reflecting in my cibil report with a delay in payment which is affecting my cibil score this account does not belong to me please check and do the needful...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        K
        kramesh babu karlampudi
        from Vijayawada, Andhra Pradesh
        Aug 10, 2023
        Report
        Copy

        Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

        To
        Consumer Complaint team

        Dear Sir/Madam,
        I am Ramesh Babu Karlapudi from Guntur Andhra Pradesh

        Subject: Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

        I am writing to bring to your attention a matter of great concern regarding the handling of my account with Muthoot Finance.
        My name is Karlampudi Ramesh Babu, and I hold an account with...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Y
        Yogesh6366
        Aug 2, 2023
        Report
        Copy

        Loan is not updated in Experian report

        I had Loan with account number F8313/F3423 . this is still reflecting in experian credit score.
        I tried multiple times but did not get proper resolution...
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy
        S
        Sujisanal
        Jul 21, 2023
        Report
        Copy

        NOC and customer service

        Subject: Complaint regarding NOC

        Dear sir

        I am writing to express my dissatisfaction with the delay in receiving my NOC from your company. I had settled and paid the amount six months ago and I am still waiting for my NOC letter.

        I have been following up with your customer service team for the past few months but have not received any updates on the status of my NOC. This delay has caused me a...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        T
        Trista
        Jul 18, 2023
        Report
        Copy

        Executive visiting house for emi without any legal notice or LOA letter nor given any call before visiting house

        Address: Bangalore

        I want to raise raise a complaint on muthoot executive in Bangalore whose name is Kiran, he visited my house many times without any notification that he will be visiting house. I have not got any legal email from muthoot finance group. I had provided my new address to change in loan agreement and this person is miss-using my address by visiting house.This is an illegal activities.
        No one can come to customer house unless they have...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sandesh Subhedar
        Apr 17, 2023
        Report
        Copy

        Amount paid thru Rtgs

        Address: Grand Manor Ideal park, F wing, flat no 104

        Dear Sir

        I am Sneha subhedar I have gold account number F8604 in muthoot today I have made 200000 rtgs from Bank of India to Axis muthoot Fincorp.

        Still senior manager Mr Prince kannu are not realising our gold...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        R
        rjrahulrahul1@gmail.com
        from Ganj basoda, Madhya Pradesh
        Apr 17, 2023
        Report
        Copy

        Full and final amount not received

        I am resigned muthoot finance Ltd and my last working day is 1 Dec 2022 but still they are not released my full and final amount and Noc.

        REGARDS,
        RAHUL JAIN
        EMP. ID DM25092
        COMPANY MAIL ID - [protected]@muthootgroup.com,
        [protected]@muthootgroup.com...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Muskaan Sinha
        from Powai, Maharashtra
        Apr 1, 2023
        Report
        Copy

        Employees Behavior

        Address: Katemanewali, kalyan East

        I have come to release my gold around 4.30 and they denied to accept the request, they said that it's closing time where's closing time is 5pm but after requesting they accepted the request but they asked to wait half n hour but they kept me waiting for more than one hour, this is very bad experience. Staf should give priority to customers....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Muskaan Sinha
        from Powai, Maharashtra
        Apr 1, 2023
        Report
        Copy

        Bad employees behaviour

        Address: Katemanewali, kalyan East

        I have reached office around 4.30 pm to release my gold but they didn't accept to release after request they agreed and they asked to wait half n hour. I have waited for more that one hour to get my gold. This is not at all a good experience....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        punjabsmalhi
        from Bathinda, Punjab
        Mar 24, 2023
        Report
        Copy

        Refuse to give my loan back

        Address: Thermal colony Bathinda

        My self Punjab Singh from Bathinda. My Customer ID is [protected]. I am ready to pay my full loan amount but Bathinda Bank Bazaar branch is refused to release my gold. When I asked questions. They said our head office refused to release gold. It doesn't make any sense. The behaviour of staff is also very negetive. They don't want to talk when we said we need our gold back. It is never mentioned in terms and conditions that branch can...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Pardeep Kumar Yadav
        Mar 22, 2023
        Report
        Copy

        Lon

        Address: Muthoot
        Website: Muthoot

        Loan galat tarike se uthaya gaya hai mrutyu ke bad loan uthaya Gaya Hai rishwat dekar Ke budhni Devi Radheshyam Yadav...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Related businesses

        FedBank Financial Services
        4.2
        (64)
        Maxim Health Pro
        1
        (8)
        Family Credit
        1
        (729)

        New Member Registration

        The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
          Complete registration     Skip this step and finish later  

        New Member Registration

        Already a Consumer Complaints member? Log in now
        •            
          or
          Register  

        New Member Registration

        A confirmation email was sent to "".
        To confirm your account, please click the link in the message.

        If you don't see the email in your Inbox, please check your Spam box.
          OK  

        User Login

        Not a member of Consumer Complaints? Register now.
        •            
          or
          Login   Forgot your password?
        Loading, please wait...


        Your password has been sent to the specified email address. Log in

        User Facebook Login

        GDPR