Muthoot — cheated by kothrud branch - muthoot finance

Address: Kothrud, 411038

Worst experience by taking a gold loan from muthoot finance. I pledged my 6 gram of chain. The gold i had kelp was hallmarked png 9.16 (22 carats) costing near about 19000. First of all muthoot (Kothrud branch) gave me only 10000 on this gold, which was quite less. Second…while processing the loan they said that you will be charged 1.83 % per month rate of interest but at the time of payment they actually charged 2.25 % and started arguing me that you need to check the document. Most important - thay taken out some part of my gold chain and replaced that part with with pital. Feeling extremely cheated.