Muthoot — Employees behaviour with customers

Address: Krishnarajapet taluk Mandya district

I have business loan in muthoot fincorp. I don't know what company guides to its employees about customer handling. Due to covid19 world facing financial crises but the employees asking me about loan repayment like i am printing money. They don't have common sense that, how to convince a customer and give hope from muthoot fincorp side that actually get help. They just keep on calling to customer and demanding for their loan amount. We are facing very tough time now but they don't care about that. If this is get continue some people will try to suicide because of this people.