Muthoot Finance — Regarding not receiving of Loan statement Loan Account No:[protected]

Address: city center gwalior

Website: Regarding not receiving of Loan statement Loan Account No:- 02601178

Sir,
On dated 18th July I have visited at City Center, Gwalior Branch where I met to shri Abhinav Shukla, Cluster Manager.He refused to give the statement of the Loan Account 02601178. Also when I am asked about complaint book/suggestion book then he abusing me and insolence and said there is no suggestion/complaint book is available in the branch and slo said "Get Out from here".
I ma so afraid from his behaviour and also self esteem hurt from his behaviour.Please look into this matter and take necessary action against shri abhinav shukla, cluster manager, city center branch, gwalior

Regards,

Customer Name:- Naveeen Pratap Singh
Branch Name:- City Center, Gwalior
Loan Account No:[protected]
Mobile No.:- [protected]