Muthoot — request for reversal of slab which is changed in online mode in muthoot finance pt ltd

Address: Apollo hospital Secunderabad blood bank Secunderabad

Iam mrs nivedita has account of gold loan of account no : 111 branch code : 01273 of mhp type in hyderabad telangana state my due date is 7 th of every month so i tried to pay my interest of 12300 yesterday but could not get otp now today again i attempted i could get the otp and so i paid my regular interest of 12282 but to my surprise the interest column is still showing 10000rs balance i think the slab has changed pls reverse my slab to previous 99 paise slab. There is no fault of mine pls reverse the interest to previous slab and regularise the account without overdues. Pls reverse urgently and reply to this mail