Muthoot — reversal of slab as it was wrongly changed regarding the loan acc no: 111

Address: mutooth finance pvt ltd gold loans

Dear sir,
As i dr nivedita was doing online payment on the ryt time as my renewal date was 7th of march and it was one month now today iam in 99paise interest slab i dud not getting otp yesterday as i tried attemting whole day so i had to pay in the morning i was surprised to see tht the slab had changed for no reason i paix my regular interest of 12282 but my interest is showing overdue please change the slab asap to previous one 99 paise.
Pls reply once done and my waiwe the overdue charges. My acc no : is 111 and branch code 01273 and type mhp at secunderabad in hyderabad state telangana