Muthoot — take more interest from me

maryirgulala

from Mumbai, Maharashtra

Jul 8, 2019

Address: behind power house,shastri ward, Wardha, Maharashtra, 442301

My name is mary irgulala customer of muthoot fincrop.i mortgage gold at 50000 n interest was 1.5.so i paid til jun 7 by online 1696 since 15 april to 7 june its was 53 day den i paid interest while renewal at rs 996 rs for 29 days.bt it should b 720 rs.i asked to staff they said online didnt consider correct ammount dats why they tok nw.even same ammount 50000 by d renew they 1.8.and it wasnt since.the slot is 1-30=18%, 31-60=21%, bt they wasnt listen.they said 61 how it come. i am really disappointed with goldloan. when i said to make complaint for these they said not possible by the renewal tym it wil b closed old account pledge no.isF455 and CIN No.U65929KL1997PLCO11518
and UCIC NO.[protected]

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Comments

Pushp12

from Gharaunda, Haryana

Jul 15, 2019

I have done the gold loan interest payment through webpay at 4:12 pm on 10-July-2019, payment deducted from my bank account but not getting any confirmation message or payment receipt from muthoot
Registered Mobile No-[protected]

Neethu Harikrishnan

from Mumbai, Maharashtra

Jul 26, 2019

Sir,
For getting information we are calling customer care.But the cc executives are very agitated and irittated to give proper manner. They are like shouting when answering queries, this is not the manner.
I have posted complaint in the site, but till rhis time no response from your end

Irshad741

from Mumbai, Maharashtra

Aug 9, 2019

I was taken first time gold loan from muthood finance but at the time when we done full payment of gold loan and I want my gold back they didn't given my whole gold they not given my one gold chain value of 70000 when we are asking about CCTV record they told us they don't have 6 month back recording so please help me to recover my gold chain back

guntukusridhar

from Mumbai, Maharashtra

Aug 22, 2019

Transaction is failed for 30000 and amount got debited from the account and they said in 7 working days i will get the money.i didn't get till now they are not responding.