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Unauthorized charges
Mydala

[Resolved]  Mydala — Unauthorised amount deduction

I am a VI customer, mydala is charged me Rs. 49 without any consent. I have not visited their website nor clicked on any of their subscriptions. This is outrageous and fraudulent activities. VI should cancel their tie up.
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Mar 30, 2021
Complaint marked as Resolved 
I initiated an email to VI and mydala stating I have been charged without authorisation. Immediately VI reached out and refunded the said amount so do mydala. But as a Good Samaritan I returned Rs. 49 to mydala. Now it’s between mydala & VI to figure out.
Mydala customer support has been notified about the posted complaint.
 
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Comments

VI refunded the amount first. Mydala also reached out and refunded 49 rupees. Since I already got paid by VI returned Rs 49 to mydala.

Now mydala has to pay to VI.

Thank you VI
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