Myntra.com Complaints & Reviews

HI,
I HAVE ORDERED REEBOK SHOES WITH ORDER NO 7176968 AND GOT THE SHOES WHICH ARE DUPLICATE. THE SAME CONCERN WAS RAISED ON 30TH JUNE AND TILL THAN FOLLOWING UP WITH MYNTRA ON MAIL AS WELL AS WITH CUSTOMER CARE.
YOU WILL BE SURPRISED TO KNOW THAT CUSTOMER CARE EXECUTIVE SHASANK AND JASMITH CONFIRMED THAT WE GOT APPROVAL FOR YOUR PRODUCT RETURN AND WILL GET THE RETURN CODE TODAY .I.E 9TH AUG..AT 7O'CLOCK TEAM HAS REPLIED THAT YOU HAVE TO WAIT FOR ANOTHER 2 WORKING AS ALREADY GIVEN 5 WORKING DAYS.

NO ONE IS GIVING YOU RIGHT DIRECTION AND RESOLUTION TIME
I AM REALLY FRUSTRATED AND NOW PLANNING TO PURSUE CONSUMER COURT TO GET THE THINGS SETTLED NO OTHER OPTIONS I CAN SEE AS OF NOW.
THIS IS REALLY MENTAL HARASSMENT AS YOU HAVE PAID ENTIRE AMOUNT AND NOT GETTING ORIGINAL PRODUCT.

Still i am struggling to get my money back...god knows what will they give me back my own hard earned money.

Sir,
I had placed an order for two shoes on Myntra.com on[protected]. Unfortunately the transaction didnt take place properly and the amount of Rs. 2,339 was diducted from my HDFC account (A/C no:[protected]).Also no trace of the transaction can be seen in the "my Orders' menu as well.I am afraid i lose this huge sum. Kindly force them to refund the amount debited from my account.
Faithfully,
Sarath Saroj....

Discount facilities offered on site are fony !!!!

Its absolute waste of time..... first i purchase 3 kurta of large size with 25% as per their discount shown on website and when I realized it is bit small, i called their call center after few hours and inquire how to do that size amendment which they advised to cancel the order and re-order again....In fact they send me the same 25% discount coupon as well with the same amount value.

But while I re-ordering the same order with just the x-large size amendment - what they promised discount is not valid, inquire the same with call center; the answer was completely ...as these products are not part of discount any more in just few hours time!!!!! big time cheating ...they make me to cancel the order and while re-ordering the discount is not valid ...

I have the screen shot of their discount coupon send to me.... Costumer service is one jokers & pathetic service ….

Never trust their words … Fony Online Store …. Worst experience …. Will never use them….

These type of online stores are shame for India …. should ban them…

Hi,

I have ordered a shirt and slippers from myntra 3 days back and now today (9 july) I have received an email that your order is been cancelled as it is out of stock. when called myntra they are saying that yes it is out of stock, I was ok with it but then when I asked for a REFUND(as I used my debit card to make the payment) they told me that it will take 10 business days to refund the money. Why the hell they will take 10 business days to refund my money it was not my mistake so instead of giving me compensation they are taking 10 days to refund my money. it was first time I ordered something from myntra online and my experience is pathetic.
I will make sure that me, my friends, my relatives and my family members will not buy anything from them. my order no was 6976985 and my email address is nikhil.[protected]@live.com

I have purchased a item whose order number is 6003910 which consists of Fila Men shoe and Lotto flip flop,both became useless, the Fila Men shoe sole got broken and Lotto flip flop strip get broken with in one month. I register the same complain and upload picture of both item many time, on there site and also mail them at [protected]@myntra.com. First they were telling that did not get any mail from me, I tried about 10 time and cc to my other email id , I were able to got the mail on my another mail Id, but they didn’t and I also make number of call and spent around 100 ruppe , every time they told that sir please mail us again, after that pne day they reply that they got my mail, and the are ready to return flip flop(cost Rs 350) but the problem is that they were not talking about shoe(cost Rs 1699). Then I mailed them again and asked them what about the shoe they replied that please send us picture of defected shoe we didn’t get the shoe picture, they are making me fool they are able see flip flop picture but did’nt able see the shoe picture in the same formate and attached in the same mail.
And I started mailing them from 20th may still they say that plesae send us picture , and every time I send them defected shoe picture but they told that they didn,t recive any picture. I am sending them picture using my gmail Id , where they picture are going I can’t understand their policy behind this.

On 15th january 2013 I had placed an order on myntra for 2 shirts , it's order no. is 5068548 and total amount to be paid was 2261.60 which I paid through my pnb debit card. Amount was deducted twice as it showed payment unsuccessful I tried once again. when I told their customer care about this they told we will check it and if so refund it. I waited few days and called them again then they told they had forwarded a refund request. Days passed but still problem was as it is. When I contacted them again they told refund has been done on 18/01/2013 and when I checked and also contacted with bank branch manager they told refund has not been done. when I told this to myntra they asked me to forward scanned copy of my passbook showing bank statement and assured me they will talk with bank officials and sort this as soon as possible, but in vain. Then my exams started and I was busy but once again I contacted them this time they forwarded a bank statement of their credit card and told refund was successful. someone told refund was done through credit card so it may take maximum of 3 months time to reflect the amount in your account but that time has also passed. plz do something to get my money back and I can give passbook's updates also if required.

It's About the latest offer o scheme by myntra ie. NEVERSLEEP ; it seems like a publicity stunt , to get traffic on web sites, They introduced a scheme that 1st 200 shoppers will be given 100% discount, BLOODY HELL.
They cleverly jammed their servers initially and after some time the site was working perfectly.
They say themselves IIT/IIM pass outs shame on them for playing such ticks on people.

I ordered some products from myntra.com on 9th of march (order number[protected] and a second order on 12th of march 5662258 ,i got a call from overnight express and the person on the phone told me to come to their office and collect the courier the same thing i discussed it with Myntra.com and they convinced me the product will be deleivered .now the commited date for both the products have expired and i have not received a single item,now...

Screw you Myntra!!
There was 15% off on Rs3999 purchase, so i forced myself to limit my bill upto 4K which was almost 4.3k then with this 15% off and 500 Myntra coupon my bill was 2.9K. I was so happy and glad that such offers in Myntra has really saved my money and then it goes like INDIAN POLITICS!
It was 6 days since my order and i had not recieved any confirmation, I tried tracking my order in which it said that a person from Myntra is about deliver me the products and it had his number and guess what the number had just 9 digits FAKE AGAIN!! and when i called them to confirm they said i refused the order which on this earth didn't happen. it's just that Myntra didn't wanted to provide such big off, they just ruin you with offers which dont meet at all.
I regret shopping in your site. Finding 1 or the other way to Sue you. It doesn't end here, i will be back.
You "Liars".

I had placed an order (Order No.3254913) for Adidas Men Navy Blue Polo T-Shirt (PRODUCT CODE: 32434) on July 08, 2012 and the same was delivered on July 11, 2012. The t-shirt was used by me very recently. After one wash (hand wash), the t-shirt has been completely damaged and is not worth using anymore. I had written to MYNTRA on the same and also sent them the photos of the damaged T-shirt as advised by their customer care. However, they have refused o replace the defective product with a new one.

I Ordered a DC Comics T-Shirt,Along with Some Other items To Waive The Shipping Fee.

3 Hours later I check Back,My order Has been cancelled,The Cost Of the T-Shirt Has Been Credited as Myntra Credits and The Discounted amount I Got Back as Coupon.The fun Started Now.The Coupon Cant Be used on Discounted Items,But all the T-Shirts I wanted to buy were Discounted.So i Couldn’t use the coupon Now. plus,I cant buy The T Shirt Only Now Without paying the shipping Charge.
So basically a Mistake That Myntra Made,I am being harassed.
Talk To the CC revealed that its a System generated Mistake so therefore They cant do anything.What BS!!!
Please Advise what to do

TIA

i have returned one order on myntra.return order no is 208042. they received this order on 15dec 2012. but they are not refunding my money.
i have send this parcel via first flight courier . and courier bill no is- mm0314003
and i also end them proof of delivery but they are saying they havent got the parcel
i am attaching proof of delivery of courier.

please take some action on myntra.com i want refund.

On 23rd Dec 2012 I purchased product worth 58350 Rs from Myntra.com to win the prizes on offer (Top Five & women's/men's hot shopper of the day). As per their policy they were suppose to declare the winners on the 4th working day.

I am asking them for the status from last 15 days but they are not giving any update on the same, they also change their policies very frequently and that is not in the favor of consumers. First I fought for the delivery of the products I ordered then the product I got was defective & on top of that return is also not processed yet. In spite of all this they have also not declared the winners for the 23rd December contest & they don’t even bother to tell me the reason.

They float offers without thinking and then because of their mistakes & issues in their own system consumers suffer. I also have an issue with one of my accounts with myntra wherein I am not able to access my account & I am also not getting any update/resolution on the same.

I will suggest that you think twice before falling in the trap of luring offers of Myntra.com.

Thumbs Down For Myntra.

'My Myntra" page on Myntra website shows the order is still to be processes, Myntra courier company page shows the items have been delivered to me on 11th december, Myntra call center says if the courier company says they have delivered-they must have delivered to me... A separate mail from Myntra ( I have a copy of the same with me) suggest the delivery of items were not processed till 17th December... I HAVE NOT RECEIVED THE ITEMS TILL TODAY though I have paid the money upfront... Not sure if I shall be able to recover my money back ..... Order Ref No. 4626169: Rs. 46024 , Order No. 4626032: Rs.3834, Order No. 4648810

Myntra.com is an abo[censored]ely fake site as they don't sell genuine products first of all, the product delieverd wont carry any invoice and if you ask them to refund they credit the money to their own site which forces one to buy the product from the same site again.
Requesting you to take a serious action against them and get back me my money for the purchase of a watch from this site.
Mohit Lohani

I,Chetan Tawale, had ordered on dated 12 Nov 2012 a pair of shoes from your website myntra.com and had made payment through my debit card online. The delivery date of which was given as 19th November 2012 but I haven't got the delivery of the same yet.

The ordered item details are as follows:

Order ID : 4413098

product : FILASPSH99755 - Fila Men Notch White Sports Shoes

I request you to look into the matter and deliver the ordered item as soon as possible.


Thanking you,
Chetan Tawale.

I have placed an order of NIKE shoes as on 19th Oct;2012 vide your order no.4179121.

Please note that payment of the same was also made through debit card. Against the same I have get Doc.No.[protected] of Bluedart courier.Parcel of the same is received at Bluedart Jamnagar on 23.10.2012.

But very sorry to inform to you that till today i.e. 25.10.2012, I have not received above item at my residence.Today morning Bluedart inform me that they are deliverying the parcel.

However in eve they informs me that they will deliver the same whenever they will get time by tomorrow or day after tomorrow.

Rajendra Thaker
Mehulnagar
Jamnagar-361006
M.[protected]

Hi, I am kind of internet shopaholic person. I have tried many e-comm sites like yebhi, flipkart, jabong, used their payment services like internet payment, COD services from time to time.

Yesterday I have going through shoes section on MYNTRA.COM, liked one shoes there, but I was not sure about size, that's why I have ordered 2 consecutive numbers.

I have received both the consignment on the very next day, asked their executive, can I try before buy, He REFUSED THAT IF YOU TRY IN THAT CASE YOU HAVE TO BUY THE PRODUCT**(also confirmed from their customer care)**. IN CASE YOU DO NOT LIKE THE PRODUCT YOU HAVE FILL OUT THE RETURN FORM & POST IT TO THEIR COMPANY. AFTER CHECKING THE EVERYTHING (USED/UNUSED) THEY WILL RETURN YOUR MONEY IN TERMS OF MYNTRA COUPON OR THEY WILL SEND YOUR MONEY IN YOUR A/C ,FOR THAT YOU HAVE TO MAIL THEM. AND ALL THIS PROCESS WILL GONNA TAKE 1 MONTH TIME.

Somedays ago I have ordered 2 watches from jabong.com of worth 8K/watch, I was not sure about their actual look on my hand that why I have ordered them both, & received the consignment on next day, their executive opened the pack of both watch & I tried the both & purchased the favorite one.

I'm having the same experience with yebhi as well.


Now after hearing all this long slow process, I was feeling very exhausted & returned product without purchasing. I think, this was my worst user experience with MYNTRA.COM.

**So all my online friend if you want flexibility, I will suggest you, do not go for this site.**

If you are sure about the product & Interest Only then you can go for it, otherwise not.

Good Luck,

Have a happy shopping with other sites, because industry is not short.

Sir/Madam,
I had ordered a product from the online shopping website, www.myntra.com on 31st of august 2012. (Order no. 3756471)
But my ordered product have been delivered to some person unknown to me. I have complained repeatedly to myntra customer care about this problem and they have been telling me that my problem will be solved and they will investigate about the misplaced product. But its been more than 40 days now and the response from them is highly unsatisfactory. Kindly help me in this matter.

I Purchased U.S. POLO ASSN. MEN BROWN SANDALS at INR.1699 in myntra on July 20th (order no.3364460) and received on 24th July.

Usually rarely I use sandals , I used the above sandals for few times a, Now upper layer start torn which looks very ugly and also above sandal is not comfortable to wear for long time.

just for using few times it torn off...surely item must be duplicate which is sold to me by myntra or U.S. POLO brand is making low quality sandals for INR.1699!!!!!!!!!!!!

I called myntra and shared my experience,they said mail my problem and mailed.I got only automated reply but no followup to my issues.

really i don't have patience to call them to resolve my issues instead i wrote my experience it may be use full for online shoppers.

also i attached my sandal's snapshot after using few times...now sandal have become still worst. definitely if i bought this in show room ,may be i will be not facing this problem.

think before shopping in online. enjoy ur shopping offline