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Naaptol Online Shopping Complaints & Reviews

www.naaptol.com
3.1
Updated: Mar 18, 2025
Complaints 2337
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1406
Unresolved
931
Good! Naaptol Online Shopping values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Naaptol Online Shopping step up their efforts to fully resolve all complaints 👍
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Naaptol Online Shopping reviews & complaints page 6

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R
RohDD
from Mumbai, Maharashtra
Jan 18, 2022
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Processing Fee against Luck prize winner

Address: Delhi

I recieved letter from registered post stating that I won 12, 40000 as lucky winner .
Asking me transfer 12400 as a processing fee. After that they will process winning amount in my account...
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A
Aishwarya Prem
Jan 18, 2022
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Lucky draw scam

Received a fraud courier in the name of naaptol stating I have won 12.5 lakh in lucky draw, citing partner bank as hsbc...
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P
prnce_bardia2003
from Delhi, Delhi
Jan 15, 2022
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Wrong product sent

I have order looking at your TV advertisement that there is 50 colour mask where as I received the product with 5 colour.
I had clarify this before purchase that it will be multicultural same as shown in the TV advertise.

Had ask for return and now your executive are denying this. Neither they are supporting nor speaking in a supportive manner.
This looks like a false advertisement and a fraud with the consumer.br...
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V
Vedant Ajwani
from Bhilai, Chhattisgarh
Jan 12, 2022
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Defective product

The stainless steel water bottle ordered are defective I.e. the caps of bottles are not smooth and the bottle is broken at the bottom. Also the quality of product is very bad.

When filed a replacement complaint against it on naaptol the are not solving the issue only telling that it will be solved. 20 days have passed and they are not solving the issue...
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A
Amit Pippal
Jan 11, 2022
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I kall Mobile phone

Address: Agra up

Am purchased I kall flip Mobile phone before few months. Now phone is under warranty period and phone display, charger, ear speaker are not working few day's so pls replace my phone.
My contact no is [protected]...
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B
Boskydev
from New Delhi, Delhi
Jan 11, 2022
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Refund not Initiated

I am writing this email on behalf of Parveen Yadav (Mob : [protected]) who ordered a product with order # 91628783 for Rs 2000. The products received are inferior in quality and the services from Naaptol are as always shambolic.

The product was ordered on 21st Dec '21 and the very next day on 22nd Dec return was raised. Till date I have received multiple return requests and every time I get a complaint number or been told that...
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P
Princy PJ
from Coimbatore, Tamil Nadu
Jan 5, 2022
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I'm Complaining about the Lucky draw scam by Naaptol

Address: Naaptol online shopping pvt ltd, Vikas Royal Arcade, Saint Nagar Delhi, Rani Bagh, Pitam Pura, Delhi,110034
Website: www.naaptolgift.co.in

We received a letter from Naaptol along with a scratch coupon. And even we called the person and he confirmed that the prize amount will be credited to our account within 2 working day. We considered this as a verified one due to the presence of the Naaptol stamp. If possible could you please confirm us how our addressed are shared to them, Thank You....
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M
Mrsam_96 Mrsam_96
Dec 30, 2021
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About scratch and win card, fraud

Address: Vilas royal arcade, saint nagar, delhi, rani bagh, pitam pura, delhi, 110034

I got a scratch card and letter from naaptol company,...
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A
Aswaa
Dec 27, 2021
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Naaptol lucky draw scam

We received a letter and scratch card in my address today. And it offers a huge gift money and demands 1% of that amount as security deposit.
I wonder how did these scammers have our address and details and how did they know that I have purchased from naaptol at the first place. It's clear that the information that we have provided with these online shopping sites are being misused....
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S
Sunkapaka krish
Dec 26, 2021
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Waste product

Address: 7-40 Vilasagar Mandal-Boinpally Dist Rajanna Siricilla

Quality is very Bad...
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N
Nandish_Gowda
Dec 21, 2021
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Lucky Draw Contest

Address: I don't Know Address

I got a Post From Naaptol in Post one Letter And Scratch Card are There In The Letter WhatsApp Number And Calling Number I Called to Number They Talked To me They Said To Me Send The Letter And Scratch Card & Aadhar Card Photo For WhatsApp Number .. I send To Them And again They Asked Me too Send Bank A/c Detail's Again I sent They Said To First Pay 1% ... it is Fake Are Not ... Naaptol Answer For This ...
Thank You...
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K
Kuncham Mahender
Dec 13, 2021
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I received a letter from naaptol through the post office

Address: Itukulapahad 6-75 ,shaligouraram, suryapet, Telangana

I received a latter from the post office in this latter having a one scratch card I clearly scratch you have won 750000 and contains a one digit code I am calling to helpline number that officer verify this code and you won 750000 but Dear customer, Mr. REPANI RAVI is creadited on[protected] with Rs.7, 50, 000/- is transfer successfully but due to SERVICE TAXE reason your transaction is on HOLD please pay the SERVICE TAXE charges 1% Rs.7,...
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C
Contact us number 9883323658
Dec 9, 2021
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Boy I will be in the other

You can see the other hand...
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L
Lakshmanan1954
from Madurai, Tamil Nadu
Dec 7, 2021
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Mosquito killer

Address: Mumbai I think

I have purchased two mosquito killers on1st Dec 2021 it worked for only one day. Next day onwards not working. I am being cheated by this product. I don't know where to complain and return the products....
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R
R San
from Bengaluru, Karnataka
Dec 2, 2021
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Cheating in the name of naaptol online shopping pvt ltd.

Address: bengaluru.
Website: www.naaptol.com

Dear Sir,

We have received the letter & scratch card from the company on the address from the post office. We have checked the mobile no in true caller they display the no. in Naaptol name.
They asked me to pay 1% and I paid it(11500) and again after sometime 3% also I paid(34500). I thought its fraud and again that CRO officer called and gave the phone call to his manager and bank manager but his call is still working...
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H
hefo
from Guru Har Sahai, Punjab
Dec 1, 2021
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Fitness belt

Address: Ground floor,179,gali no.18.pratap nagar.,Mayur vihar,phase- l,Delhi, east Delhi Delhi 110091

I can purchase a body fitness belt in Rs 600.The belt is too small and I can return itIt is also defactive.It can return andand get me my money....
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9
9883323658 customer care
from Nawada, Bihar
Nov 28, 2021
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My product is not deliver complain me

Any customer your typing 24 hours available...
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T
Taxmate solutions
Nov 27, 2021
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Online cheating

They issuing festival offer for claiming cash prize and messaging gst/ tds for claiming not deducting prize amount send prize amount to 30 minitus . they give another account number give for taxpayment . cheating activities . mobile numbers are forwarding number to others in local parties.
they call [protected]...
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5 other people found this review helpful
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9
9883323658 Service
from Nawada, Bihar
Nov 26, 2021
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My product is not deliver please help

Address: India

My product is not deliver please my refund your money...
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S
Sprinkles Bakes
Nov 25, 2021
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Received fraud letter of naaptol to claim prize money 8.8 lakh swift desire car

Kindly take prompt measure as these fraud letters are using naaptol company name to cheat people....
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