National Highways Authority Of India [NHAI] — 30k authorized deduction by NHAI fastag

Dear Team,

Request to kindly clear and resolve asap.

I have to facing so much financial problem due to authorized deduction by NHI fast tag.

I had to visit from mungeli(CG) to vishakhapattanam (AP) at 19-Dec-2020 and return 21-Dec-2020.
When I crossed road toll tax check point they deducted (by NHI fast tag) every time 20 time 500/- (10000/-) and total 30000/- authorized deduction.

Mitigates:-
1. NHI fast tag provided by Maruti showroom at the time of purchase of car.
2. Also done complaint on 1033 but they are not providing proper solution.
3. Submitted written complaint on NHI office and not getting satisfactory response.
4. Submitted written complaint at IDBI bank home branch and they are told to get on touch with NHI office bank is not responsible for that transaction.

Please find enclosed attachment:-
1. RC and fats tag copy.
2. Adhar card copy.
3. Bank statement of deducted amount.
4. Submitted complaints received copy.
5. At the time of return journey cash receipt.

Regards
Anish pandey
[protected]