National Highways Authority Of India [NHAI] — Access and unauthorized recovery at toll plaza

Address: 103 ASHOK VIHAR EXTENSION Gopalpura bypass Jaipur 302015

I passed through toll plaza at Borkheda JAIPUR KOTA national highway on 26.05.2023. There was sufficient balance in Fastag of Rs 690/- (screen shoot enclosed) but toll employee told me that no balance in Fastag and behaved inhuman and charged double used fees of Rs 240 /-( Receipt enclosed). I made complaint at toll plaza (Receipt enclosed) but no response given till date from toll plaze. I request you to arrange the refund take nacessary action againt toll plaza.