National Highways Authority Of India [NHAI] — Automatic Boom Barrier fall down on the car and car got damage

Address: Paranur Toll Plaza NH45, Tamil Nadu 603101

Dear Sir/ Madam,

Location: Paranur (Chengalpet) Toll gate.
Booth No. 9
Date: 31.05.2021
Time: 2:20 PM

While Crossing the toll gate by paying the amount through fast tag boom barrier opened and before crossing the boom barrier its fall down on the car and its got damage.

Once made enquiry with the office they check with the video cam and found the mistaken happen. However there is no proper response from there side and insult us and send us

Request you to the needful support waiting for your valuable response

Thanks in advance for your support...