National Highways Authority Of India [NHAI] — Axale passing not obeyed at toll plaza

Address: Paschim Madati toll plaza (Near Siliguri, P.s- Bidhannagar,Dist- Derjeeling,West Bengal

Sir, I have a 12 wheeler vehicle that is under passing loading capasity is 31 ton. & govt. grant 5% extra load, and 500 kg. extra for diesel and triple. Total under passing load is 32 ton 500 kg. But the toll plaza said that govt. grant extra 5% not given in the total load and want 1450 rupees fine for it and bad behave with my Driver. Plzzz do something as soon as possible.
Mob-[protected]
[protected]@gmail.com

Vehicle No. WB59B 6664
Paschim Madati toll plaza NH-31(Near Siliguri P.s- Bidhannagar, dist- Derjeeling, West Bengal)