National Highways Authority of India [NHAI] Complaints & Reviews

On kheda toll fastag system not working properly and staff is very rudley and jam more then 1 km and par one vehicle takes 5 mins kindly do need full

Application for exempted FASTAG ( for gallantry awards) duly authenticated wit Application No : RO- DEH -[protected] was approved by RO DEHRADUN on 14/6/22 and is pending for action at CO Division NHAI since long . Despite reminders and Complaint ID - 3279661 dated 16/8/22 no action is forthcoming. Request issue the exempted category of FASTAG. Col Jayant Thapa, Narsingh Bari, Almora ( 263601)

NH 21, LUDHAWAI TOLL PLAZA MR Krishan charges tripple toll fare from me, date 21 august, 2022.Rs 50 charges by cash hand (rs 25 fare and rs 25 penalty fare) Time 17:12:39 and Rs25 charges through my fastag (bank of baroda). So about this matter I would be go to the consumer court if you have not solve my problem immediatly and refund my extra rupees charges by you

Atleast do patchwork of road in kerala day by day accident number increasing the bikera falling the pond in roads. Do action against this

This complaint is to inform about illegal commercial construction on National Highway 25 (NH25) Bar-Jaitaran national highway. This is to inform that unlawful construction is being done on 433/16, Nimaj bypass road, bheru choraha,
NH25, Jaitaran, Pali, Rajasthan. The construction is against the 177 of Rajasthan Tenancy act 1955.There is also stay order on the land 433/16 and commercial construction is illegal on that land. I have complained about this unlawful construction to regarding local authority but there is no response from them. The illegal construction is in under road boundary. Sir/ma'am take action as soon as possible.I have provided photos and video regarding unlawful act.
Thanking you.

I was charged Rs 135 after waiting for 10 minutes with in 100 meter range on 21 Aug on Luharli toll.. While asking to person about this she immediately denied no such rule will be there... You have to pay the toll charges Pls refund it

Daily many people face so much big dump and bad roads on highway near karangam... between surat and navsari...due to this traffic also occurs and many people face accidents due to suddenly dump comes on speed..this is occurs due to monsoon but as we pay tall tax so it’s ur duty to repair this..
Please take serious and immediate action.

महोदय निवेदन है की मेरी ज़मीन जो की बाबागंज चौराहे पर मौजूद है जिसके रोड साइड में कुछ लोग encrochment कर रहे है NHAI की प्रॉपर्टी पर और ये लोग मेरा रास्ता रोक़ रहे है गाटा संख्या-336/337 पर मेरी ज़मीन कृपया इसको हटवाने का कष्ट करे !

आपकी महान कृपा होगी

मोबाइल नम्बर -[protected]

This complaint is to inform about illegal commercial construction on National Highway 25 (NH25) Bar-Jaitaran national highway. This is to inform that unlawful construction is being done on 433/16, Nimaj bypass road, bheru choraha,
NH25, Jaitaran, Pali, Rajasthan. The construction is against the 177 of Rajasthan Tenancy act 1955.There is also stay order on the land 433/16 and commercial construction is illegal on that land. I have complained about this unlawful construction to regarding local authority but there is no response from them. The illegal construction is in under road boundary. Sir/ma'am take action as soon as possible.I have provided photos and video regarding unlawful act.
Thanking you.

I have faced deduction of toll amount for 12 occasions (from 17th May till date) even I have not/my vehicle has not crossed any toll road. I am using PayTM fastag, and after escalating this to PayTM customer care number, I have got refund of just 5 incorrect deductions only. Remaining 7 deductions, I have not yet got any refund.

नेशनल हाइवे 112 पर अजमेर से जोधपुर के बीच निमाज गाँव के बाइपास पर रोड बोडर के अन्दर अवैध निर्माण हो रहा है जिसको बार बार लोकल प्रशासन को कहने के बाद भी कोई कारवाई नहीं हो रही है जिससे दुसरे लोग भी अवैध निर्माण करेगे अत : आपसे निवेदन है की उन अवैध निर्माण को तुरंत हटावे

Nashik Peth road. Near Gawalwadi very big pathholes are there. Due to which yesterday late evening car damaged heavily.

This is with reference to toll plaza fees being deducted between two toll plazas where distance of less 60 km is not applicable as per Central teansoprt minister MR. NITIHIN GADKARI said in Loksabha on 22 March 2022. But still toll plazas are operated with in 60 km in this NH65 and NH16 highway.
For example distance between Kalaparru and pottipadu is 23 km, between pottipadu and kaza is 47km, similarly between chilakallu and keesara is 33 km.

These toll plazas are illegally looting consumers money despite government has made officially min distance between two toll plazas is 60 km.
And NHAI not taking any action against these toll plazas operating with complete deviation from ministry guidelines even though are less than 60 km distance between two toll plazas.

Please take action against these toll plazas and shut them immediately as early as possible.

Here I am attaching my vehicle toll fee deducted charges screen shots through fastag.

I hope improvemt comes.

Bad road condition, 10 km traffic jam, it takes 11 hours to travel from Baroda to valsad. My 5 tyres burst in the last 4 months, if called to 1033 help line no for the bad road condition, they never pick up your call. If they picked one in a blue moon they would ask for the landmark of each pit, how many landmarks they needed.

Even not bother to clear traffic,

You only increasing toll prices and we have zero facilities.

Risky pits to fill up by RCC WITHIN 03 Days (if possible)
to save Human lives from accident or without accident

VEHICLE NO KA25AA7582
TIME:-3.52pm
ticket no:[protected]
toll fare 240 rupees
single journey
LCV
DATE:-20/08/2022
THEY ARE CHARGING MORE FARE FOR OUR VEHICLE
SO PLZ DO FOLLOW ON THIS

Dear sir,

1. I am a serving soldier in the Indian Army. I was coming back from my home town on 01 Aug 2022 on completion of my leave. I was in my car number HR06AW4597. When I reached at palwal toll plaza on Kundali Manesar Palwal Express Hiway (Eastern Peripheral Hiway), I produced my Identity Card and requested for exemption of toll tax. But toll plaza employee told me that you have to pay toll taxes. They started misbehaving with me and told me this the only toll plaza in India where serving soldiers are not allowed for any exemption of toll tax. I was on a long journey by road and have to reach at my duty station on permitted time, so I have no option and I agreed to pay toll tax. But they charged Rs 560 including fine for No Fast tag. Receipt of payment is enclosed for your reference.

2. I contacted on NHAI toll free number 1033 on same day and told all about the matter. But they also favoured toll plaza and not contacted me again till date.

3. This toll plaza on the way to my home town and I will have to go there everytime whenever I will proceed on leave. So I am afraid of misbehavior of that toll tax employees and illegal toll taxes.

4. May I request your personal indulgence in this harassing behavior with a serving soldier and illegal toll tax charges. I shall be highly grateful to you if you can support me and take action against the above toll plaza employees in this regard.

Regards

Naib Subedar Narender Kumar
A serving soldier in the Indian Army,
Mobile number [protected]
email.id- [protected]@gmail.com

When i used my brother's vehicle by crossing the Surapattu Toll Plaza, Redhills - Chennai, They have charged double amount by cash as well as on Fastag. They are cheating the consumers like your Fastag is not scanning well pls pay the amount by cash. And I have realized once i reach home the amount has been dedicated from (my his (my brother) Fastag and i paid by cash as well. This is a serious issue of mad practicing and cheating the citizens. Later stage i heard the same story from other peoples as well. This is a repeated issue please taken appropriate action against the Surapattu Toll Plaza Redhills - Chennai.

Jay hind

Your employee abused my father with very bad words, he said (aa jnde do Kodi de lok benchod) he also abused my brother in law, he tried to punch my brother in law, my father is a heart patient, this is how your employee thread my family
Your employee ID number - 00947
Booth number - 31
Ludhiana ladowal toll

The staffs misbehaved with me and my family and even the toll staffs were not wearing any uniforms or identity cards lane 07 GUMANPURA toll(uniyara -tonk highway)
** time 2225 hrs 17 august 2022**

He denied for offline complain book and said"" nahi dunga book na naam bataunga jo ukhaadna hai ukhaad le kahin b complain kr le humara kuc na hota """

.Such a rude staffs should be penalised for their attitude and behaviour with customers ... They are spoiling name of NHAI

#NHAI to take strict action and let me know by my email id