National Highways Authority Of India [NHAI] — Black listing despite Rs 800 balance in fastag and 600 balance in airtel payment bank

Address: airtel payment bank

Airtel payment bank made debit freeze of my fastag with tag id 34161FA820328AA205BFE820 for vehicle KL16J7234 on 16 jun 2023 with sms stating "for your safety we have restricted a/c and resuming a/c change mpin...". this unilateral action took me by surprise and it would have caused unnessesary trouble to me and to other fellow toll users had i travelled as I had enough balance. this kind o[censored]nilateral freezing of account is never heard of any where. airtel should be punished for such activity and hefty punishment would desist airtel in repeating such misadventures and it would send other fastag operators as well good message. more over it would ensure healthy operation of overcrowded tolls. the response shall be sent to me to emal [protected]@gmail.com