National Highways Authority Of India [NHAI] — Cash Fraud at Guwahati Madanpur Toll Plaza M. B. Consortium Toll Plaza

Drove from Guwahati to Bongaigaon in my Father in Laws Renault Kwid on 29/11/20.
At Madanpur Toll Plaza M. B. Consortium Toll Plaza 105/- was paid in cash since FastTag was blacklisted as per the toll plaza guy. After few mins the money was deducted from FastTag. This is a scam and fraud run by Toll plaza guys in Assam, especially in the Guwahati Madanpur toll plaza. Since the money deduction SMS comes after 30 mins or so they are taking advantage of the same by taking cash and claiming that the tag is blacklisted.
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We were said that our account is blacklisted in the Toll Plaza and were deducted Rs 105 instead of Rs 55 in the Toll Plaza.It is a really big scam in the Madanpur Toll Plaza in Baihata, Assam.If this issue is not resolved, then NHAI have to face legal consequences.

INR 105 toll debited from Tag 3XXX6880 for vehicle no. AS01EM2162 AT Madanpur Toll Plaza on 21/02/21 05:05. Avbl Bal INR 284
Whereas my vehicle was at my home in Dhekiajuli about 130 km from toll gate.I don't know how they deducted the amount from my fastag.Who is responsible for this kind of act.??

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