National Highways Authority Of India [NHAI] — Complaint regarding Toll tax

Address: Palwal

Myself is Rakesh Kumar and serving in Indian Army. On 06 April 2022, I returning from Kangra Mata darshan with my family through Car being registeration No- HR50 F6628 and used Eastern Peripheral Express way from kundli to palwal. On exit from Palwal toll plaza, I requested to toll staff for exempt the toll tax as applicable to Defense Personal but they denied any exemption. The staff misbehaved with me like a local Gunda and abused the Indian Army. They have been charged Rs. 265/- through fast tag and told to us that the fast tag not work properly and also fined for non fast tag as Rs 265 and charged toll tax Rs. 265 again. The payment was made through QR code for amount rs. 530/- or bola ki jao ja kar complaint kar dena. They have charged Rs. 795 instead of Rs. 265/-. I requested to NHAI take necessary action against him. I am unable to take any action due to shortage of time and minimal of leave duration and military duty. Please help me.