National Highways Authority Of India [NHAI] — Exemption of toll tax pay

Respective sir,
I am an Armad Force personal. I was on leave and travelling on 27 Dec 2020 from kanpur to Lucknow with my family by national highway toll plaza nawabgunj. When I was crossing the toll Booth by I saw my armed force identity card which is issued by government of India. The duty person on the toll Booth deny for exemption of toll. We request for the person to call his senior because he was in dought . His senior officer came and starting abusing "example madarchod AA jate h kha kha se aap kha k adhikari ho k toll tax ni denge " we request himself for conversation in polite way. He said you have to pay toll and now the time there is no any exemption for any one . And such as so soldiers if your are on duty them only you are eligible for exemption.
Requesting for polite behavior of toll plaza personal only .. and I paid toll tax by fast tag.