National Highways Authority of India [NHAI]

National Highways Authority Of India [NHAI] — Fast tag lane double charging

richardsamuelk

from Powai, Maharashtra

Dec 10, 2020

Address: Kozhinjipatti ( KM 392+921) on NH-7

Hi, I am a valid fast tag user. I recharged my account and entered the toll gate. At the counter they told i have a low balance and my account was blacklisted. Though i have a fast tag account. I was charged 120 instead of the fare -60Rs. When checked with the operator they told their system was not updated so they will fine me.

The toll is Kozhinjipatti ( KM 392+921) on NH-7.

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Dec 10, 2020

Updated by richardsamuelk I am a fast tag user since 04/05/2016

Dec 10, 2020

Updated by richardsamuelk As per the guidelines, i should be charged - nonfasttag penalty only if i dont have a valid fasttag. PLease find the amendment attached,