National Highways Authority Of India [NHAI] — Fastag blacklisted while tag is active

Address: GAEPL

My chasis no MA3ETDEIS00610802 VEHICLE NO UP14DY 7722

I travelled several time at NH 91 . recently i travelled on 27.12.2020 at 13:33:23 at GHAZIABAD- ALIGARH (LUHARI NH91) TOLL PLAZA.

MY FAST TAG IS ACTIVE AS PER THE BANK AND HAVING BALANCE OF Rs. 1595/-WHEREAS IT IS SHOWHING BLACKLISTED.

I am feeling very harassed at tol Plaza.

Please resolve this