National Highways Authority Of India [NHAI] — illegal toll deducted for fastag account

Address: Pune

Dear Sir..
I am residing in Pune and owning a SUV MH12 PN 0483. on 2 Jan 2020 night I traveled via Khed Shivapur Toll plaza. I informed person at toll plaza for exemption as I belong to Haveli Taluka. As per government declaration, vehicles registered from five districts will be exempted from toll at Khed Shivapur toll plaza. Even after informing the person about this, toll got deducted from my Fast Tag account. Is there any authority to complaint for this? How can I get refund for this..
I have attached the screen shot of SMS of deduction of toll tax.
Please do the need full ASAP.

Regards
Rahul Suratkar
[protected]