National Highways Authority Of India [NHAI] — Incomplete roads

I would to inform you that though the road is incomplete, we are being charged toll fees at NH12 Berhampore-Krishnanagar, west Bengal. In the website it is mentioned 141 kms, but that is false. The road is hardly in good condition and incomplete and also there is no discipline as both the road have vehicles moving up and down. It is very dangerous and Accidents happen but noone cares.

And also they never give return journey fees. They say that this facility is not available.