National Highways Authority Of India [NHAI] — Mental harassment

I have a fastag of IDFC First bank for my car RJ27CE0823. There is balance of more than Rs. 500 in my fastag but I was stopped at Negadiya Toll Plaza in Rajasthan stating that my tag is blacklisted. I called NHAI Fastag and requested them to remove my tag from blacklist but they are saying it tis the mistake of bank and when I called bank, the bank people are saying that the tag is blacklisted is from NHAI side.
I am in great mental depression due to this. Please see to it and resolve my problem and remove my tag from blacklist
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Dec 16, 2020
Updated by Saket Pitliya
I have a fastag of IDFC First bank for my car RJ27CE0823. There is balance of more than Rs. 500 in my fastag but I was stopped at Negadiya Toll Plaza in Rajasthan stating that my tag is blacklisted. I called NHAI Fastag and requested them to remove my tag from blacklist but they are saying it tis the mistake of bank and when I called bank, the bank people are saying that the tag is blacklisted is from NHAI side.
I am in great mental depression due to this. Please see to it and resolve my problem and remove my tag from blacklist
 
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    National Highways Authority of India [NHAI] Phone
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    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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