National Highways Authority Of India [NHAI] — Overcharged at Talegaon, Pune Toll Naka 14/OCT/2022- Attn: NHAI

Address: Email: kvs.rupa@gmail.com, M: 9820536750

Dear Sir/Madam,

On 14th Oct 22, we were driving for a wedding from Thane to Pune.

At Khallapur Toll plaza, realized our PayTM balance was low, but we are a regular fastTag user, the person at the toll told us that toll charges (Rs 203/-) will be recovered when you top up. And he allowed us to go ahead at Talegaon Toll Plaza, the person refused to let us go and said, we have to pay Rs 406/-, we told him that when account is topped up, it will get deducted as confirmed by the person at Khallapur, he refused to let us go until we paid Rs 406/- and issued a receipt.

Upon reaching Pune, we topped up our PayTM account, and immediately we saw Rs 203/- deducted for Toll charges. Attached is a copy of the Cash receipt at Talegaon for Rs 406/- and the PayTM st of Rs203/- deducted on 14th OCT 2022 at Khallapur.

I seek your guidance to getting the refund on Rs 406/- that was collected from us in Cash at Talegaon.

Attached are Cash receipt for Rs 406/- at Talegaon and PayTM statement for Rs 203/- at Khallapur.

Request your support on the refund process for Rs 406/-