National Highways Authority Of India [NHAI] — Travel charges deducted without used my car

Address: 2/3677, Padikkasu illam, 100 feet road, subramaniapuram 7th street north extension, karaikudi-2

Website: no

Sir,
I have a received a transaction details for my journey used my car No: TN63Q8645 on 29.09.2023 at 11.07.47
Plaza: Samayapuram Toll Plaza
Charge deducted from my HDFC account: RS 55 and remaining balance amount available: 579.13.

My complaint: I did not travel on the above said date and time to Trichy-Samayapuram.
My car was used on the said day for office purpose in Karaikudi only.

I have complained to Customer escalation
and they supplied ticket no: 717408 and also asked me Full RC copy and vehicle image (front and side) and transaction date.

my question is without used my car with fastag, can deduct money from my fastag account by nhai, how?

It is requested that immediately take action, otherwise i will go for legal action againt samayapuram toll plaza and HDFC Fastag account.

Regards
TN63Q8645.Mob: [protected]