National Highways Authority Of India [NHAI] — Triple Toll tax deducted at Srinagar toll booth

Address: Srinagar ( BOT (Toll) ) Km 74.00 - NH-2 in Uttar Pradesh

Hi, My toll tax was deducted twice at the toll plaza at the "Srinagar" toll booth on NH2 while I was returning to Delhi.

My Fasttag account had enough money (more than INR 500) and the toll tag employee told me that my fasttag doesn't have money, so he asked me to pay in cash. I had to pay INR 220/- cash at the toll plaza and after 10 minutes I got a notification in my Paytm Fastag account that INR 110/- was deducted.

So, I had to pay total INR 330/- on the toll, even though the actual toll amount was INR 110/-

I am also attaching photo of the toll receipt of INR 220/- and Paytm receipt of 110/-

Request you to please help me get refund of the INR 220/-
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8439
    Pending
    0
    Resolved
    214
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR