National Highways Authority Of India [NHAI] — Unwanted delay

Website: L&T

Respected Sir, NH 5, has a toll at the very exit of chennai city, between redhills and karnodai.

Firstly L&T has abounded the project and left half the roads hanging. Then why are they still allowed to collect The toll ??

Secondly, the toll is like a jungle, where MIGHT IS RIGHT, all the tracks are occupied by trucks, in most ruthless manner. They is not line, or proper arrangement. The staffs functioning is totally worst. They are least bothered to even properly queue the crowd. Leading to a major chaos at the juncture. The staffs efficiency is poorest I have ever seen. They take their own sweet Time to handle customers. Also during afternoon, when most of the heavy vehicles are set
To leave the city, they take lunch breaks and keep few booths closed. This leads to a big ruckus creation for the common man.
Request you to please regulate it,

Trust this mail is taken serious note of, and the needful action implemented.

Thanks,

Yours Truly,
K.Kasi Kannan,