National Highways Authority Of India [NHAI] — Waiting time more than 8 to 9 minutes

Address: Vikarabad,Near SP office

Thummalacheruvu toll plaza is very congested on dated 10.01.21, even I requested to leave some vehicles to reduce the congestion of traffic, they not listened
Still i refused to pay money, but they argued and collected money forcebly

Requested you to take action such type of incidents should not happened again and again
Thank you sir