National Highways Authority of India [NHAI]

National Highways Authority Of India [NHAI] — Wrong deduction of Toll charges from Fastag account

nmrath

Dec 28, 2020

Address: Bhubaneswar

I crossed Pipili Toll Plaza at 09.16 AM on 27/12/2020 while travelling to Puri from Bhubaneswar. Toll charges of Rs.115/- debited to my Fastag account. On return, I crossed the same toll plaza at 07.09 PM. Again an amount of Rs. 115/- has been deducted from my account. The round trip was completed well within 24 hours. Why the round trip charges were not applied on me? Please refer the screenshot of SMSs received and refund the excess amount so deducted.

Thank you for your attention.

Swapna Rath
Vehicle No: OD02AK4635
Vehicle Card Id: [protected]

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Comments

Sagar Jethi Sibu

from Cuttack, Odisha

Jun 12, 2022

I crossed Pipili Toll Plaza at 9:45 AM on 12/06/2020 while travelling to Puri from Cuttack.Toll charges of Rs.130/- debited from my Fastag account. On return, I crossed the same toll plaza at 6:06 PM. Again an amount of Rs. 60/- has been deducted from my account. The round trip was completed well within 24 hours.Why the round trip charges were not applied on me? Please refer the screenshot of SMSs received and refund the excess amount as deducted.Its my Hard earning money pls look into it.

Thanks & Regards
Sagar Jethi
Vehicle No-OD05BF1191