National Highways Authority Of India [NHAI] — Wrong deduction of Toll charges from FasTag

Address: National Highways Authority of India HQ, G-5 & 6, Sector-10, Dwarka, New Delhi-110075.

Dear Sir
Vehicles registered at Kota (Rajasthan) are exempted from toll at Kota Bypass Toll Plaza.
On 27.12.2020, I travelled by my Car no. RJ 20CC 8100 through above Toll Plaza. While going out of Kota at about 09.30 AM, toll was not deducted.
On returning to Kota at 16.47 PM, a sum of Rs. 65.00 was deducted for which I received Email from my Service Provider: AXIS Bank as below:
Dear Customer, Your FasTag Account has been debited Rs. 65 for transaction for Vehicle RJ20CC8100 at Toll Kota Bypass Toll Plaza on[protected]T16:47:09.

I was charged similarly earlier also.

Request, please take corrective actions:
- Refund wrongly deducted toll today &
- such wrong charges are not levied in future on vehicles registered at Kota at Kota Bypass Toll Plaza.
Thanking you