National Highways Authority Of India [NHAI] — wrong receipt at toll plaza

Address: 411051

1. I was traveling to Kolhapur on 24 th December in my car. I had taken return toll receipt at Khed Shivapur toll plaza @ NH4. I paid the money by cash on toll booth L 13. I have not seen the vehicle no printed on the recipt. Same day I return from Kolhapur, when I checked the receipt which was given in the morning, I was shocked, because It was not my vehicle no.I had not spoken to any authority. But this is the very big fraud, & toll plaza contractors are looting to the public as well as Govt by collecting fake toll.
2. Also the tolll is collected for maintenance of road, but we are paying the toll but as compared to the toll rates, roads are not maintained, everywhere there are diversions & big pot holes are seen. Who is going to take care of common people?
3. There are two toll booths where return tolls not available, can anybody have answer? By the way the roads are well maintained.
4. Big rubmler strips are put on junction, whose idea is there we don't know? After one & half Kilometers those are there & width & depth are much more, due to this rubmlers vehicle maintenance is higher & it has been proven that those are not good for health also because neck & back pain will start.

Hope NHAI will look into this & take action on the issues ASAP.