National Highways Authority Of India [NHAI] — wrong receipt at toll plaza

Address: 411051

1. I was traveling to Kolhapur on 24 th December in my car. I had taken return toll receipt at Khed Shivapur toll plaza @ NH4. I paid the money by cash on toll booth L 13. I have not seen the vehicle no printed on the recipt. Same day I return from Kolhapur, when I checked the receipt which was given in the morning, I was shocked, because It was not my vehicle no.I had not spoken to any authority. But this is the very big fraud, & toll plaza contractors are looting to the public as well as Govt by collecting fake toll.
2. Also the tolll is collected for maintenance of road, but we are paying the toll but as compared to the toll rates, roads are not maintained, everywhere there are diversions & big pot holes are seen. Who is going to take care of common people?
3. There are two toll booths where return tolls not available, can anybody have answer? By the way the roads are well maintained.
4. Big rubmler strips are put on junction, whose idea is there we don't know? After one & half Kilometers those are there & width & depth are much more, due to this rubmlers vehicle maintenance is higher & it has been proven that those are not good for health also because neck & back pain will start.

Hope NHAI will look into this & take action on the issues ASAP.
Was this information helpful?
No (0)
Yes (1)
 
1 Comment

Comments

Hello
I have a concern of road quality (very bad road conditions) at matinal highway 53 from 55.570KM to 131.500KM starting bothways from Mandal toll.
We hope that it get resolved at your early convenience with atleast basic maintanance work.
Best Regards
Saif Vohra

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8427
    Pending
    0
    Resolved
    214
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR