National Highways Authority Of India [NHAI] — wrongful debit of toll charges

All Pune(MH12) registered private vehicles are exempted from Toll at
Khed Shivapur Toll Post. However, I was charged on 21/12/2020 and 23/12/2020 Rs.95/- both times, in spite of assuarance by the attendant of not charging. I give below details of my vehicle and FASTAG account and Txn Id.Vehicle No.MH12NE9940, FEDERAL BANK FASTAG ACCOUNT CA[protected] .
Txn Id [protected], 21/12/2020
Txn Id [protected], 23/12/2020.
I request you to refund the amount.