[Resolved] National Insurance Company — Claim not being accepted by branch manager at madhepura branch

Shriyam Sanjay

from Etawah, Uttar Pradesh

Apr 19, 2016

Address: Madhepura, Bihar

Website: www.nationalinsuranceindia.com

Respected Sir,
This is to inform you that my policy no. is 170704/31/15/[protected] valid upto 8/4/2016, name - Sanjay Kr. Sinha.i have an insurance for my car Renault Duxter, car no Jh-05 AZ 0625.An accident occured on28/3/2016.
It was the time of closing and I have to repair and leave soon as I was busy.Anyhow the car was repaired enough to be driven. As i had shortage of time I could not complain in patna. I have tried to lodge my claim at madhepura branch but the branch manager did not accept the claim saying he will accept only local claim and I should claim in Patna Branch .claim proceses should be clear in any branch of the company, my claim is not being lodged even. If any action will not be taken i will have to approach consumer forum .
yours faithfully.
Sanjay kumar sinha

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Oct 2, 2016

Complaint marked as Resolved

National Insurance Company customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

National Insurance Company Customer Care's response Dear Sir, We thankfully acknowledge your grievance. Due to technical complicacy of grievance redressal, it is very difficult for us to redress grievance in this forum. You are requested to write your grievance at customer.[protected]@nic.co.in You can also directly lodge grievance at nationalinsuranceindia.nic.co.in or igms.irda.gov.in Inconvenience caused is deeply regretted.

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Comments

yavu

from Gurgaon, Haryana

Apr 25, 2016

National Insurance Company — Not received the policy details after 5 month as well

Hi

My name is vinod gujral my residence is d167 tagore garden i already paid the amount 5 mnth back but i havnt received the papers or any reference card of mine

may be they guys stuck my money or these al are fake