[Resolved] National Insurance Company — Motor vehicle insurance

vibhu wadhera

from Amritsar, Punjab

May 10, 2016

Address: 143001

Website: NATIONALINSURANCEINDIA.NIC.IN

I purchased a new car from swani motors amritsar (Maruti agency) on 11th april 2016, i purchased the insurance from your co. Directly through your agent who is our family friend vide cover note no.[protected] book no. Si/[protected]. For car vitara breeza vdi value rs.784000/-. The premium was paid for rs. 22919/-by me. Now swani motors who is also agent of your co. Is threatening me that my said policy will not get benefit of cash less in amritsar as well as in india besides some other benefits as i have not insured my new car from them. Now your co. Office, court road amritsar (Maruti hub) have also telling me the same story. Pl clear me that when insurance premium is paid by me is same as swani motors are demanding & insurance co. Is same then why this difference/discrimination is there & you have to pay appx.20 % as incentive/commission to maruti agency, which is saved as i have purchased policy direct from your co. Its very strange & new to me.

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Sep 9, 2016

Complaint marked as Resolved

National Insurance Company customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

National Insurance Company Customer Care's response Dear Sir, We thankfully acknowledge your grievance. Due to technical complicacy of grievance redressal, it is very difficult for us to redress grievance in this forum. You are requested to write your grievance at customer.[protected]@nic.co.in You can also directly lodge grievance at nationalinsuranceindia.nic.co.in or igms.irda.gov.in Inconvenience caused is deeply regretted.