[Resolved] National Insurance Company — Non payment of the excess amount of insurance sum received by the company

R J Vaishnav

from Rajkot, Gujarat

May 6, 2016

Address: 362001

I have paid the premium of rs. 9017/- by cheque on 8th feb.2016 against which the money receipt is issued of rs. 7214/- only.Inspite of repeatedly contacting on phone and personally, they have not refunded the excess amount of the premium to my bank account. No renewal notice is issued. I am senior citizen. My policy number is 300500/48/15/[protected] dt.8.02.2016 boi national swasthya bima policy. A period of three months has passed but no refund is given. If this is not cleared within a week, i shall approach customers grievance cell for harrassement and claim for compensation. No officer at junagadh is replying properly and solve the issue. From rushikesh j. Vaishnav, junagadh

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Sep 10, 2016

Complaint marked as Resolved

National Insurance Company customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

National Insurance Company Customer Care's response Dear Sir, We thankfully acknowledge your grievance. Due to technical complicacy of grievance redressal, it is very difficult for us to redress grievance in this forum. You are requested to write your grievance at customer.[protected]@nic.co.in You can also directly lodge grievance at nationalinsuranceindia.nic.co.in or igms.irda.gov.in Inconvenience caused is deeply regretted.