[Resolved]  National Insurance Company — Non receiving of motor claim no.[protected] under policy no.[protected] insured - shri om prakash bhatia, vehicle no. hr-55-m-4605

Address: New Delhi, Delhi, 110001

Dear sir
This is reference to the communication by the national insurance co. Ref no. Nic/droi/motor/hub/10616 dated[protected] which has been received by speed post, which appears to have been dispatched vide dy. No. 9, dated[protected] and was received on 22 march, 2016 and again a second letter dated[protected] which has been received by speed post, dispatched vide dy. No. 18, dated[protected] and was received on 07 april, 2016, i am surprised at the purported decision made (Which has been intimated to me) in respect of the above referred claim arising out of the theft of the vehicle which was insured with your company all along since its purchase by shri om prakash bhatia. Theft of vehicle no. Hr-55-m-4605 took place on[protected] from sanjay gandhi transport nagar.
Prior to the last issue/ renewal of the policy requisite premium payable had been paid by cheque signed by my son, shri dinesh bhatia to the concerned official of your company's divisional office no. Xxi in kailash colony market, new delhi who had also been apprised about the demise of my deceased husband. My son had been advised that the renewal / policy will be issued in the named in which the vehicle has been registered. Thereafter the above referred policy was issued. As would be evident, the policy relates to goods carrying commercial vehicle and the same is being used in accordance with the condition as to use.
It would thus be seen that no information has been with-held. Appropriate disclosure had been made about the demise of shri om prakash bhatia, as aforesaid and steps were taken as desired and advised.
It may also be stated that we have been making inquiries regarding the settlement / payment of the claim orally and in writing and were advised that the matter is being processed and the claim will be settled and they kept us in dark for complete one year. After which i have received the letter of repudiation.
In the circumstances, please be advised that i am in dis-agreement with the alleged decision referred to in your communication (Claim stand as closed as repudiated) and would request you to settle the claim and effect payment of the amount.

Yours sincerely,
Ramesh kumari bhatia
(W/o late shri om prakash bhatia)
Res: c-72 sangam apts, sector 9,
Rohini, delhi