National Insurance Company — Raksha tpa service

I am insured wide IBA health insurance by your company. My I CARD no M58264561CANBER employee of CANARA Bank. I had submitted reimbursement Mediclaim on[protected] To Raksha TPA AHMEDABAD OFFICE. but so far the claim is not processed for payment and give the reason that policy is expiring on 30-10-23. The service of this TPA is very lethargic and irresponsive. Please advise them to process the claim as early as possible.