Netflix — amount deducted without my permission

I started watching netflix and enrolled for 1 month free subscription and on completion of one month my credit card account deducted by 499/- without my permission. I haven't received any otp neither l entered the cvv no. According to rbi guidelines there is two factor authentication by entering cvv and otp before any transaction being done through credit card. This is totally wrong and against the law. I haven't received any message from netflix that your one month is over your payment is due, would you like to continue or not.
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