Netflix — netflix account hacked

Address: Kolkata, West Bengal, 700104
Website: help.netflix.com/en/contactus?g=A854747EA8015E9CD7C2052EF4042C796452AB8A&lkid=URL_CONTACT&ln

My Netflix account has been hacked. This is sheer fraud. Both my Email and phone number has been changed without my consent. I got the following email:
Email changed
Hi S
We've changed your account email address, as you asked. You will no longer be able to use [protected]@gmail.com to sign in to Netflix; please use your new email address.
If you did not ask to change your email address, we are here to help secure your account – just contact us.
– Your friends at Netflix
Questions? Call[protected]
[protected]@mailer.netflix.com
I am unable to open my account. I went to https://help.netflix.com/en/contactus
I called for help but The contact number is also fraud as they are asking for my credit card information. I am complaining against Netflix for this. If this is a case of phishing please take necessary steps to punish the culprits.
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Mar 16, 2020
Updated by amsub
No security or help from NETFLIX. They took away my account even after payment. Nothing was done after reporting. On the contrary they are asking for my credit card information online so that they can fraud me further. They should be penalised for taking no action and further trying to defraud the customer.
 
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    Kolkata
    West Bengal
    India
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