Netplus Broadband — amount deducted but bill still showing unpaid

Address: Ludhiana, Punjab, 140010
Website: netplus.co.in

My account no is [protected]
Transaction reference is

Techproc[protected]

I have already paid bill using net banking of canara bank for ₹1061/-
The bank account is debited
But bill still stands unpaid at netplus portal.
I have sent the complaint regarding the issue to netplus and even after repeated reminders the problem is not resolved.

Kindly resolve the issue at earliest.

I have attached the screen shot of message n banks statement.
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2 Comments

Comments

I called company 5-6 times about new connection, every time I call they say it will be done in 24 hrs, no one listens on applying a new connection, and it will be surely worsted if I got disconnection or any other problem.. can't believe they don't listen on applying. really worst customer services..
My name is Ranjit singh . i have problem. i am paid money netplus old account. this is my old account no. [protected]. plz adjust my payment in my new account . this is my new account no. 2627637.i am very thankful to you.

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