| Address: Brown Road, Ludhiana |
I am very dissatisfied over the persistent internet connection problems I've been facing for the past four days. Despite multiple attempts to contact your technical support and lodging complaints, the issue remains unresolved.
To my utter disbelief, upon contacting your customer service, I discovered that these complaints were marked as closed by the technician. I cannot comprehend how these complaints could have been closed without any resolution to the problem. For your reference, the complaint numbers are TKT447050, TKT445588, and TKT444850.
I would like to clarify that I have not shared any OTP with any technician, which leaves me questioning how your technical team works. They are closing tickets without even working on the issues. The technician is not even answering to my phone calls.
As a loyal customer for the past four years, I am disheartened by the lack o[censored]rgency and seriousness shown towards my issue. This experience forces me to question the value you place on customer loyalty.
I demand immediate action be taken to resolve this issue. Please treat this as a matter o[censored]rgency, as the unreliable internet connection is causing significant disruptions to my professional work life.
Regards
Sahil Makhija
Account details - 2853022 Was this information helpful? | 
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