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New India Assurance Complaints & Reviews

www.newindia.co.in

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Updated: Sep 9, 2024

Complaints 696

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119

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577

So far, so good. New India Assurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope New India Assurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Complaint regarding non-reimbursement of two-wheeler insurance money for the past 2 years

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claim not settled. delayed more than 2 months

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new india mediclaim policy no : 14200034179500002410

New India Assurance reviews & complaints page 19

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Address: Lucknow, Uttar Pradesh, 12202

Dear Sir,

I have took a policy from agent of New India Assurance he have change my car color from Black to White now am trying to call him, his no has been changed or nobody picking up, this policy i had purchased from Lucknow now am shifted to Gurugram kindly help on this because policy will expire on 23rd March-2018. And as per customer care i have to visit at Lucknow branch for the changes.

Waiting for your...

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Address: Aurangabad, Maharashtra, 431005

On 15th of november we have registered a complain for the damage of mobile to the insurance company that due to others mistake my mobile fell down and it got damaged on the screen for which i have registered insurance claim to the your insurance company and we have submitted all the documents and has been given to the insurance company in the month of january but till date that is 27th of february i have not received the claim money...

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Hi,
This is dr. Chetan shah calling you from vadodara, gujarat
First thing that i am disappointed immediately after opening your this site seeing the customer satisfaction rate is only 2%.
I doubt how are you going to tackle my this problem.
Anyways i would like to share my experience with your local office so far.
My complaint is going since last one and a half month.
My agent is after my complaint...

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Address: 121003

Dear sir,
I was paid rs.6601 on[protected] to you through my credit card. But transaction was failed and my amount was credit to your account. So please cancel the transaction and re-back my money. Here with i am giving hdfc bank letter for your kind information.

Thanking you,
Yours faithfully,
Jitender kumar sharma
[protected]
Dear mr. Sharma,

Thank you for writing to us,...

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Address: Ambala, Haryana, 133001

Website: www.newindia.co.in/portal/#/home

I want to inform to you as per my policy no.[protected] (Subhash chander), i used my policy claim for my accidental fiat punto car, i had paid cash to directly tata / fiat service center, ambala cantt, now after four weeks i have not received my claim amount, i have done all requirements from my end to surveyor, kindly process my request as soon as possible.

Thankyou

Regards

Subhash chanderbr...

+2 photos

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Address: New Delhi, Delhi, 110092

Website: www.newindia.co.in

Actually the reason behind the complaint is new india is a government company and they have right to ignore customer or do their work as per their convenience
. I do not waste the time here for these ridiculous and stupid government companies. The thing i am talking about them is they do not pick the calls at any cost, i have an issue about claim they don not acknowledge me whether they receive/process the file or not. After all these...

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Address: 680121

Website: www.newindia.co.in

Don't ever take new india assurance
Very bad experience with the company employee @ irinjalakuda, kerala
Very bad customer service.[protected], telephone attending person is not good to communicate with customers. She is very rude.2 months for claiming a two wheeler insurance policy.

The staff or new india assurance general insurance is too rude, they are not active, if you are going to take policy from this...

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Address: Chennai, Tamil Nadu

Sir
Sub: exorbitant increase in premium for senior citizen.. Amerthalakshmi. Aged 74 years.

I lodged a complaint with irda for which i received token number[protected] on december 9, 2017 from consumer affairs department
Irda mr. Basheerbagh hyderabad.
So far no aciton by irda
I do not know where to go? See the fate of
The senior citizen in india
Policy no[protected]br...

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Address: 400097

Website: [email protected]

This is to inform you that the my claim no -[protected], in this claim i have submitted all the documents but they are not ready to give any response neither they ready to help me they all are trying to not given my claim. So request you to please help to settle my claim i have all the legal documents as per the company requirements... As i request you this kind of company are playing with the public money something take a legal action about...

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Address: Chandrapur, Maharashtra, 713205

Website: [email protected]

I have purchased one mediclaim policy 2007. But now the company agent refused to accept the renewal 2018 on plea that company closed down the 2007
Mediclaim policy. I have already give 9years premium. But now 9years why company told me that the aforesaid policy not operating now. My mobile no is [protected]. Myadharno[protected].
I purshesd that policy from durgapur branch. My policy no.[protected]...

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Address: Pune, Maharashtra, 411021

Om motors, Pune gave the estimated cost for maintenance to the surveyor which comes from the behalf of New India Assurance now surveyor give some other cost after cut short so many things and OM motors told us we will take the maintenance cost as per our given value to surveyor from the customer after that we release car to customer. In the mean time surveyor and OM motors didn't manage the costing.
Now, If my car is with zero depreciation...

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The claim for rs 2321 was lodged with tpa mdindia health insurance on 8-1-2018. Claim id 3807234
Till date i have not received the payment.
Tpa customer care dept is not replying emails sent to them.
The mdindia website shows that claim is penging for new india assurance co approval which til date is not attended by new india assunce
Kindly see that amount of my claim for rs2321 is realesed immediately...

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Policy#760403/34/16/25/00000236
For the hospitalisation of my son. I presented a bill for Rs 49, 495/-.
Settled amount was Rs 712/-
Unsettled amount is Rs 48, 783/-
It was noticed that New India Assurance has outsourced the settling of the medical claims to a third party private agency (Medi Assist Insurance TPA Pvt Ltd).
I do feel that this agency is not settling the claims fairly.
We do feel...

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Address: 400001

I have online renewed my existing policy[protected].
Quote for renewal [protected].
Amount: 909/- including gst
Client code: prtl1280164
Nacl_ref: lsbi[protected]
Bank ref. No. (Sbi): igacxsmff2
Payment successful on 16 february 2018 at 11.11 ist

I have e mailed the online receipt copy of sbi about payment confirmation to tech. [protected]@newindia.co.in & to customercare....

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Address: Mumbai City, Maharashtra

Website: Aarviinsurance.com

My claim no is [protected]. I had taken the insurance from aarvi insurance. I have submitted all documents and the claim has been approved after a struggle of 8-9 months. However the payment is still pending. I was told the payt will be credited within 15-21 days. When contacted after 2 months they escalated the matter, but still no progress. Pls advise.
Hoping for a speedy resolution....

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Hi team,
I am tcs corporate policy holder. I have submitted claim to your tpa mediassist on 28 dec 2017 for my father's (Bhagwanrao maid - mediassist id - [protected]) orthopedic surgery. They asked for few bill break up and i have provided them on 9 jan 2018. Since then i have been following up with mediassists. Via e-mail and phone calls but not resolution till date. I have called them 9-10 times on [protected] (Dedicated for tcs)....

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Address: 400066

This is with reference to my mediclaim policy number[protected], claim no.[protected]. I have been paying mediclaim premium for last 10 years for my family. The premium which i paid this year was rs. 25000. Recently my wife got operated and the expenses incurred was rs.93967. The claim which was settled by your company new india assurance company was only for rs.40582 which was really shocking. I am attaching the approved claim...

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Address: Shahjahanpur, Uttar Pradesh, 242001

Hello
I want to renew by bike policy which is not in force and expired on 3feb 2018 enclosed under.
I went to your office with my bike but the office is charging 150 rupees extra for surviver and not giving any recipet for this amount which is illegal, .
So you are requested to take immediate action for this.
Hoping quick and positive response.
Dr. Vinay kumar bhatt
Chowk, Shahjahanpur up
Mobile...

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Address: New Delhi, Delhi, 110032

The company financial results has been declared recently on bse and nse website in news column but it is to inform that it has not shown in results column whereas all the company results have been shown in that particular column with some specific figures like revenue, net profit, eps etc. It is govt. Company that's why nobody is taking it seriously but the small investor wants to see the results in the particular column. Please do the needful.br...

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Address: Pathankot, Punjab, 145001

Car no pb 35 s 2099 xylo.
Even after one year. New india assurance co pathankot d. O office. Not able to settle claim. All staff making fool. Car is standing in karnal workshop from last one year.
Assurance co. On did not tell us what do with car. After one year they are telling us to get car repaired. Firstly they told us for cash loss. Now even still they are not confirmed anything they bluntly refused to give anything in...

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